Gold Optometry

Chris, Max, and the while staff here are very helpful here. I've been coming here for over 12 years now and they always help me get the most value out of my vision plan. Dr. Michelle Kim is also great with my eye exams.

Been coming here for probably close to two decades for my eyewear needs. Most experiences have been good but recent one will probably lead me to go somewhere else. After the most recent new glasses they saw that my old pair had a break in the frame. They said they can weld it together. So I left the pair with them to be welded. upon retrieving and paying for the repair I realized that the frame had been contorted. They would not refund me the money that I had paid and said that any attempt to reform the frame will cause the welded area to break again. So now I have a pair that had cost me to be repaired that us too twisted to be worn. I did clearly let them know that this was unacceptable that they have charged me for something that is not wearable. I gave them an appropriate amount of opportunity to respond to my claim. But when I got no response from the management I walked out quietly. I think they lost a loyal customer over $50.

Overall great service and great selection of glasses and sunglasses. Everyone including the Optometrist are very welcoming, nice, and professional. They stand behind their work and will help fix or adjust your glasses/ sunglasses. Bilingual in both an English and Korean is a plus. They take most insurances.

I've been coming to Gold Optometry for over 10+ years. The staff is always welcoming and helpful and Dr. Michelle Kim is very knowledgeable and genuinely cares about her patients. I get contacts, eye glasses and designer sunglasses from Gold Optometry and I know my eyes are in good hands. My husband is now a loyal customer too. I recommend making an appointment for an eye exam before visiting, especially during these covid times.

Been coming here for over a decade now. Consistently superb service and amazing prices. The optometrists are so nice and accommodating as well. And the turtle decor never get old! 6 stars!!

Very gentle and kind people work here. Was so pleasure to get to check my eyes. I was so scared. But it's so comfortable and relaxing here. Best optometry I have ever visited in Los Angeles.

I visited Dr. Michelle H. Kim and found her rude. She told me I have slightly crossed eyes (which was fine/helpful) and offered to refer me to a specialist. But when I asked if they took insurance, she said no and wouldn't give me the name of the treatment so I could look into it elsewhere. That felt strange. If I have a medical need for treatment, I'd hope a doctor would support me in accessing it, not just selling a referral. Also, she told me I have narrow-set eyes, which no one has ever mentioned to me before -- and it felt more like aesthetic critique than medical information. It's disappointing, because the staff are otherwise very kind, and I've had great experiences with other optometrists there. But I personally wouldn't see Dr. Michelle Kim again.

I have been going to Gold Optometry for the past 15 years and they have taken such good care of me. Dr Kim has always been so kind and thorough with my eye exams. Chris also takes the best care of me and my husband. He has spent endless amount of times helping me choose the best glasses for me. He and the other staff have also been so great with fixing or adjusting my glasses from the many times I've accidentally broke my glasses frame. I would highly recommend this place!!