LensCrafters

Came in with my sunglasses half way fallen apart. The arm got smashed. And they were not wearable. My girl, Luz, fixed them in minutes. Cleaned them up for me - and voila - I have a brand new pair of sunglasses now great work. Fast & reliable!

The staffs here always warmly greetedWhenever I came to store and solve any question immediately, patiently and accurately. I like their efficiency. I just got a new pair of my glasses here and very satisfied even though my insurance did not cover that much. LensCrafters also has lots of locations. This one is one of the best for sure.

Very nice and skilled workers. I purchased frames from a different LensCrafters but came here for a glasses adjustment and the lady who helped me was very good at seeing proper fit and adjusting based on my needs. I would definitely recommend this location for any glasses needs. Thank you to their team.

Rosa was amazing helping me choose a path to get great new beautiful glasses. And Jesus was also a great part of the customer service when I went to pick them up. Thank you LensCrafters for the fabulous customer service. I will definitely be back because of the experience I had.

I had an outstanding experience at LensCrafters thanks to the assistant manager Rosa! She went above and beyond to make sure I was taken care of and that everything went smoothly. From the moment I walked in, she was friendly, patient, and incredibly accommodating -- answering all my questions and making sure I found exactly what I needed. It's rare to find someone so genuinely helpful and professional. She truly made my visit a pleasure. Highly recommend! Century City LensCrafters is lucky to have such a dedicated and caring team member!

Jesus helped with my lens adjustment and he was such a professional! He was kind, helpful and patient! Great guy. I recently bent a gunmetal frame and he readjusted it for me!

5 Stars - Amazing Store and Even Better Service! I had such a great experience at this LensCrafters in Century City. The store is beautiful--modern, clean, and really well-organized. The selection of Cartier glasses is incredible, with way more options than I've seen elsewhere. Johnny was fantastic! He helped me pick out my second pair of Cartiers, and it was actually his first-ever Cartier sale. He was so friendly and professional, and you could tell he really cared about making sure I was happy with my choice. What really made me want to visit this location was finding out that Leo, the manager, had moved here. He used to manage the Beverly Center store, and honestly, I went back there recently, and it felt dull and lifeless without him. Leo is just the best--so attentive and helpful, and he always finds the perfect solution for anything you need. This store is hands-down the better option now. My only tiny suggestion would be for Cartier glasses to come with a branded Cartier bag to really complete the luxury experience. If you're looking for amazing glasses and top-notch service, this is the place to go. Highly recommend! This version keeps it personal and engaging while still making all your key points clear. Let me know what you think!

Went to get my glasses a while ago and Jesus, Johnny were so helpful and gave great customer service. Just made me feel very welcome. Also Dr ha was wonderful. Luv the energy from that location.