⭐Customer Reviews
4.8
★★★★☆
972 reviews on Google
I had a great experience at LensCrafters today working with Anthony M. I had a lot of questions regarding a warranty claim for my Meta Ray-Ban glasses and getting contacts. Anthony took the time to walk me through the entire process without ever making me feel like a burden. He was patient, thorough, and incredibly knowledgeable. Even though the store was busy, he made sure I fully understood everything before moving on. I wish I could work with him every time. Excellent customer service, thank you, Anthony!
I had a great experience at LensCrafters. One of the tiny screws in my glasses fell out and the frame almost came apart. I walked in hoping they could help, and the staff fixed it right away.
They replaced the missing screw and adjusted my glasses so they fit perfectly again. The whole process was quick, professional, and very friendly.
Really appreciated how helpful and efficient the team was. If you ever need a quick repair for your glasses, this is a great place to go. Highly recommend!
I love coming to this location! I have been a client here for a couple of years now and Dr. Kim has been amazing all the time.
I was struggling to choose a frame for my glasses (due to many cute options available). I was looking for some red or tortoise colored frames and their Eyecare Advisor, Callahan, was so kind and helpful! I was trying each frame on and he was telling me which ones he liked on me and we narrowed it down to the one! I felt super bad since I was the last client there and they were starting to close, but Callahan guaranteed it was okay and to take my time. I truly appreciated that!
I always love coming here because the service is incredible. Definitely recommend coming here
I had a really good experience here. Everyone was super nice and helpful. Anthony, who helped me pick out my glasses, was awesome and totally understood the vibe I was going for. I wanted something inspired by Peter Parker/Spider-Man. He was patient, gave great recommendations, helped with sizing, and was honest about what looked best on me.
Dr. Kim was very kind and explained everything clearly during my eye exam, including what eye drops I'd need. The tech was also great and she explained what each machine and test was for, which made the whole process feel easy as it was my first time.
The store looked really nice and had a big selection of glasses. Overall, a great experience. Highly recommend~
AJ was super helpful in answering all of my questions and helping my mother and with our glasses adjustment. He was friendly and so welcoming, the best customer services I've seen at a Lens Crafters in a long time.
Robin is the best employee!! She provided such kind service and quickly solved my problem. While I was waiting, I looked around the store and saw so many beautiful and stylish glasses. There were plenty of staff members, all very friendly, and the interior was clean and neat. I will definitely come back next time I need glasses. Thank you, Robin, for your thoughtful care for travelers!
I came to this store to fix my glasses after they came out of the frame. Joanna and Anthony were incredibly kind and amazing. They fixed my glasses in no time and had such a great, positive, welcoming attitude. I truly can't thank them enough.
I received some of the best customer service I've ever had in this store. Somehow one of the nose pads on my Zegna sunglasses was lost and I needed to have it replaced. They not only replaced the missing pad, but the remaining one so they would be even.
They took such care in restoring my sunglasses, they were the very definition of as good as new. They went above and beyond even though I didn't buy anything (I was prepared to pay, but they didn't charge me), so I can only imagine what care they will give to paying customers. I don't say this very often, but they deserve your business.
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 735 S Figueroa St #137, Los Angeles, CA 90017, United States, Los Angeles, California 90017.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 213-612-0174 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Los Angeles accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Los Angeles, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Los Angeles, call +1 213-612-0174 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Los Angeles?
Choosing a verified eye clinic like LensCrafters in Los Angeles ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.