March Vision

The majority of providers that show up on their website in my area are not even associated with this "March Vision" insurance plan. No one seems to be in network and there is no other information that I can get. If you need to get an eye exam, please call the office you go to and verify with the people in the office specifically. My office was super kind but without being providers, I would have to pay out of pocket for my exam as I could not use the "insurance" I have. This feels like a scam of insurance coverage and I do no recommend this to anyone.

1 star would be way too high of a rating for them. As somebody who works in eyecare and works with them on a regular basis, DO NOT use them if you can help it. Nobody at customer service has any idea of what is going on. We get misinformation about orders daily. We will be told an order is close to shipping and then the next day they will claim the same patient never had an order. Management does nothing to hold themselves accountable and always shifts the blame. TERRIBLY ran company.

I've been waiting on my daughters glasses for 8 WEEKS! I ordered her glasses same day she had her procedure. They had a hard time cutting her rx and had to change the glass( no big deal). What is a big deal is they never called to let anyone know the glasses that we ordered are on back order. They said they would have them shipped over night and would have a tracking number. But when I called today they said they shipped them out but have no tracking number.

One of the worst Medicaid plans from a professional point of view. Horrifically embarrassing customer/provider service and terribly unprofessional. They are currently going through an online portal merger and it is the worst example of complete incompetence I've ever seen in my entire career. When I tried to resolve this integration issue, the representative Hung up on me instead of transferring me to superviser like I asked. Do not give these people your business or money.

Walmart Vision Center does not accept this insurance. Judging by the low reviews here -- and Walmart being a large player -- WM made the correct decision to stay clear of MV.

My daughter broke her glasses,they were cheaply made junky and the hinge snapped . Eye Dr reordered the frames. In the mean time I misspelled the broken frames with the lenses. And stopped at the eye Dr and they put in a claim for the lenses they were sopose to ship last Friday and nothing still saying in progress. Meanwhile kid hasn't had glasses since the beginning of November... This is totally unacceptable March vision will not talk to members and going back and fourth with the insurance company and you can't respond to whatever March vision is saying is not right .save yourself the stress and do not order from the march vision frames

Should be no stars. Treat you like you're gum on the bottom of their shoes. Rodrigo refused to do his job. Devonte lied and double-talked. Maria hung-up on me. Kirsten absolutely refused to get me to a manager. Now it's out for the whole world to see, since all of you refused to do the professional thing and get me to a manager as requested.

Spoke with a rep. Got all my information and in the last minute excused that he is not allowed to talk with members and can't help. Very annoying. He could have said that at the beginning by asking a simple question or you a provider or a member??