⭐Customer Reviews
4.4
★★★★☆
300 reviews on Google
The sales manager Brandon was awesome I spoke to him the day before than when I came in he was so great and there were so many people and that man was holding it down almost alone! I seen him service 3-4 people before me and I was impressed. Really grateful for his help replacing my broken glasses I was worried and he took care of it right away!
First time here and Brandon was awesome. He made my experience great and he was very helpful. He helped me choice the best option for my eyes and I love the glasses. Thank you so much Brandon for the customer service you provided.
Highly recommend this place. Brandon truly cared for my health and wanted to walk out satisfied and I appreciate you for that boss. Thanks to the lady and helping me pick out a pair of glasses I wanna say her name was Lydia I'm sorry if I get that wrong but truly appreciated with everything
Got 2 pairs of glasses from Stanton for my son. The whole team was amazing. Great customer service from the exams to picking glasses and delivery. Prices and options are great. No complains ang just praises for the whole team.
I had an appointment for vision graduation and new glasses. I arrived 6 (six) minutes late to my appointment and I was reprimanded by the guy on the desk for "for being SO LATE and, because of that, I had to wait", on a punishment tone. Furthermore, according to him "I SHOULD had come way sooner than my appointment, to provide my information", (which I was never told)
We assume that we have to wait when we attend appts.for Doctors, Dentist, etc. But being reprimanded, that's a new level. Lack of customer service manners. Rude.
1- I'm a little old to be reprimanded
2- The tone was like, "well, despite you are late, we'll make an effort and you'll be attended.
Bottom line, I left, I don't need "a favor" for which I'll pay for. Stanton lost 2 clients: myself and my wife.
I went to another Optometrist Facility -no Stanton-. Professional people with regular approach. All I expect.
I don't expect a red carpet, and I don't need it either,
They won two new customers, and not just for a new pair of glasses. Probably for many more years to come if they are professional.
Brandon provided great customer service very accommodatable and I came home with what I needed. Kudos to Brandon and his team here at National City Stanton optical.
Get the insurance for you glasses it's worth it I had to get a new frame for my husband and the insurance covered it. No payment for replacement frames. Brandon and the National City Crew are the best!
I'm back to revise my review! After seeing my complaint here, Angel, the manager, reached out to me in an effort to correct the issues I originally dealt with. He was very helpful, respectful, and had great follow up. Thank you Angel for taking the time and caring about my experience!
Original review: My original exam itself was fine and relatively simple. However, the trial pair they gave me was the wrong prescription. When I followed up to get a new trial pair, it took them forever to get back to me, even with repeated calls. When I went in to see if I could get the trial pair, the girl at the desk was extremely rude. She said they didn't have my trial pair. That's fine. No problem. So, I asked if I could order a box of the actual lenses I needed. She told me I had to do a whole new exam, but my prescription was nowhere near expired. Felt like I was being ripped off. Asked for a print out of my prescription so I could buy elsewhere and walked out. Over all, it was a hassle and I definitely would not recommend this place if you want efficiency and kind service.
I came and got the glasses same day by the coolest bro named, Brandon. He was on point on everything and helped me get the right type of glasses I was looking for. It made the whole experience easy and if anyone needs a promotion; Brandons is way overdue
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[?]Frequently Asked Questions
Where is Stanton Optical located? +
Stanton Optical is at 1000 Highland Ave, National City, CA 91950, United States, National City, California 91950.
What services does Stanton Optical offer? +
Stanton Optical provides comprehensive eye care including services for this business. Call +1 619-683-4844 for specific service availability.
What are the opening hours of Stanton Optical? +
Stanton Optical is open 9 am-7 pm. Open all days.
Does Stanton Optical accept walk-in patients? +
Stanton Optical in National City accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Stanton Optical? +
Consultation fees vary by service at Stanton Optical. Basic eye exams typically start from $50 to $150 in National City, while specialized treatments and surgeries may cost more.
Is Stanton Optical equipped for emergency eye care? +
Stanton Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Stanton Optical
Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a mission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!
How to Get Help at Stanton Optical
To visit Stanton Optical in National City, call +1 619-683-4844 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in National City?
Choosing a verified eye clinic like Stanton Optical in National City ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.