📋 Eye Care Provider
Loading...
LensCrafters
📍 72393 CA-111 A, Palm Desert, CA 92260, United States
[x] Active Centre⭐ 4.6/5 (413 reviews)🏆 Expert Choice🕐 9 am-6:30 pm📞 +1 760-862-0033⏱️ 3 min read
LensCrafters
Eye Care Provider
72393 CA-111 A, Palm Desert, CA 92260, United States
Palm Desert, California 92260
Call Now
local.lenscrafters.com/ca/palm-desert/72Official Website
PIN Code
92260
Plus Code
PHGW+FQ Palm Desert, California, USATimings
9 am-6:30 pm
Verified May 2026
Digital Business Card
LensCrafters
⬇ Save to Contacts (vCard)📷Photos (27)
All
By owner
Videos
⭐Customer Reviews
TP
★☆☆☆☆
When I returned to pick up my pre-ordered glasses, I watched the representative rush to the front door and lock it as I approached. I knocked and explained through the glass that the website indicated the store was still open, but I was told to "come back next week." After I pushed back, the door was reluctantly opened, though I was not permitted to enter. My glasses were handed to me outside, and the door was immediately shut again.
As a result, I did not receive the proper fitting and final adjustment that I paid for. The entire interaction felt dismissive and fell well below the level of customer service I expect. Employees may not realize customers have choices in where they take their business, and although our insurance recently changed, I had planned to bring my children here for their glasses as well. Unfortunately, this experience was very disappointing, and I will not be returning.
JB
★★★★★
I stopped in to inquire about getting new prescription lenses for my sunglasses purchased here almost a year ago. Angel was extremely helpful and patient while we discussed what I needed and he was diligent about checking with my insurance coverage and coupons for the best price. I appreciated his efforts, and I'll look for him upon my next visit to the store.
AM
★☆☆☆☆
from the reviews, and as a colored woman, it appears angel chose to provide abhorrent service specifically to me, giving me short answers and barely bothering to be informative on details on a product that would be an investment for my sight. as i'm trying to ask my question to become more educated on my purchase and coverage, he seemed annoyed and unwilling to help me navigate through my options. the recent negative reviews on his service are clearly a pattern that i managed to trigger with my presence as he barely bothered to greet me before taking my information. further, he questioned my prescription from an outside doctor making it sound invalid. after i clarified my doctors name, it was as if he had known him all along; very inconsistent of service with my 20+ years of wearing glasses. i eventually walked out after he could barely explain the $50 difference between blue light filters, "1 coat vs 3 coats"... which means nothing? with data and ai info available galore, it couldn't be defined by maybe exposure times? screen distances? better relief of specific symptoms? even a "no big difference" would have been more helpful.
MP
★★★★★
I haven't received my glasses yet but the process was flawless. Charity who was the tech that helped me couldn't have been more professional and answered any and all questions. I highly recommend this location. Thanks again.............
ES
★★★★★
Charity was extremely helpful, professional and a pleasure to work with in assisting me in a purchase of frames for my replacement reading glasses that were lost in an accident. I highly recommend her to anyone needing to make a purchase.
LF
★★★★★
Had a great experience at LensCrafters today. Took my mom in to get new glasses and April was incredibly helpful and patient. My mom was looking for something specific - "classic, but edgy, no brown or gold or colors" - and April pulled a bunch of options and provided honest feedback on all the picks. She ended up with a fantastic pair that should be ready in a week or so. She's gonna be the hippest person in independent living!
KM
★☆☆☆☆
Terrible experience with Angel. He was very rude at answering questions about a pair of glasses I was ordering and was in a rush with getting me out the door as if I was an inconvenience to his time. He said "Your order is on hold have a nice day," when trying to figure out pricing issues with my glasses. Left me with more questions than I did when I came in before seeing him. I will say the staff that was helping me prior had been helpful and great when finding the right pair for me.
BL
★★★★★
Love the Palm Desert LensCrafters location! Excellent selection of products, thorough eye exams at this location, and the staff are knowledgeable, helpful, and very friendly.
Charity the store manager is friendly and knowledgeable. Nicole the store lead is the best! Her upbeat attitude and friendliness is noteworthy. She knows the product selections very well and she is great with making recommendations.
Highly recommend the Palm Desert LenaCrafters for any of your eye care needs!
📈Quick Comparison: Top Eye Clinics in Palm Desert
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.6 (413) | ✅ Yes | View Details |
| Milauskas Eye Institute - Palm Desert | ⭐ 4.8 (1492) | ✅ Yes | View Details |
| Outstanding Vision Care - Dr. Ramsey Katan | ⭐ 4.8 (383) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 72393 CA-111 A, Palm Desert, CA 92260, United States, Palm Desert, California 92260.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 760-862-0033 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-6:30 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Palm Desert accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Palm Desert, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Palm Desert, call +1 760-862-0033 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Palm Desert?
Choosing a verified eye clinic like LensCrafters in Palm Desert ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
🏬More Eye Clinics in Palm Desert
PAN Card Centre
Milauskas Eye Institute - Palm Desert
📍 41990 Cook St Bldg. E #502, Palm Desert, CA 92211,
View Details ->
PAN Card Centre
Outstanding Vision Care - Dr. Ramsey Katan
📍 44770 San Pablo Ave, Palm Desert, CA 92260, United
View Details ->
PAN Card Centre
Cornerstone Optometry
📍 36921 Cook St #104, Palm Desert, CA 92211, United
View Details ->
PAN Card Centre
Desert Eye Associates - Palm Desert
📍 37029 Cook St #105, Palm Desert, CA 92211, United
View Details ->
🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
This provider profile has been verified against official registry sources and customer feedback to protect users from fraudulent listings.
- Physical Location Matches Coordinates
- Clean Review Integrity Profile
- Timings & Active Hours Checked
- Telephone Line Connectivity Active
Own this business?
Claim your listing to edit timings, upload custom photos, and respond to your customers' feedback.
Claim This Listing🕐Opening Hours
🕒 Current Local Time: --:--
Loading…
| Monday | 9 am-6:30 pm |
| Tuesday | 9 am-6:30 pm |
| Wednesday | 9 am-6:30 pm |
| Thursday | 9 am-6:30 pm |
| Friday | 9 am-6:30 pm |
| Saturday | 9 am-5 pm |
| Sunday | 11 am-3 pm |
📱Mobile Handoff
Scan to get directions & contact info instantly on your phone.
📍Nearby Centres
8.2 km away
2.6 km away
642 m away
2.0 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJvTDawOH92oARumbcSC-tJxg
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJvTDawOH92oARumbcSC-tJxg