📋 Eye Care Provider
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Palo Alto Eyes Optometry
📍 540 University Ave STE 110, Palo Alto, CA 94301, United States
[x] Active Centre⭐ 4.3/5 (84 reviews)🕐 8:30 am-4:30 pm📞 +1 650-321-2015⏱️ 3 min read
Palo Alto Eyes Optometry
Eye Care Provider
540 University Ave STE 110, Palo Alto, CA 94301, United States
Palo Alto, California 94301
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www.paloaltoeyes.netOfficial Website
Area / Ward
University South
PIN Code
94301
Plus Code
CRXR+GH Palo Alto, California, USATimings
8:30 am-4:30 pm
Verified May 2026
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Palo Alto Eyes Optometry
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⭐Customer Reviews
YJ
★★★★☆
I paid over $700 for this glasses. And the coating is wrong, there's a patchy coating on the right lenses. I could feel it the moment I got them but the glasses are transitional, and especially visible on the sun. My rt eye feels strange after wearing them. Very poor quality. Changing my reviews because they took the glasses back to redo. So we shall see how they come out.
D
★☆☆☆☆
The older gentleman at the front desk was unwelcoming and acted as though I was a burden from the moment I walked in. He immediately assumed I didn't have the right insurance coverage, despite the fact that I did. He also asked for last four digits of Social Security number, which I later confirmed was unnecessary. He incorrectly told me I had a pending authorization and couldn't use my VSP benefit--even though a quick call to VSP right after leaving the office confirmed I still had full coverage, including for additional sunglasses. His attitude was rude, dismissive, and not at all customer-focused. This visit was a complete waste of time.
A
★☆☆☆☆
I spent close to $2000, bought fours pairs of glasses including two pairs of sunglasses. The employee shouted at me over the phone when he realized he has to correct his mistake. I told the new owner, she doesn't care because I already paid for them.
The glasses turns out to be 30% thicker than the ones I ordered elsewhere with same prescription and index, their sunglasses lenses also look much lighter than others.
LB
★★★★★
I have a very strong prescription and rely heavily on the quality of my prescription glasses. The lab that Palo Alto Eyes Optometry uses is top quality, and all of the people who work there are incredibly friendly and helpful. They recently helped me replace the lenses of a pair of sunglasses damaged in an accident, within warranty. It's so important to have a good optometrist - I highly recommend Palo Alto Eyes!
PC
★★★★★
A really pleasant experience with my eye exam and new glasses. Everyone in the office is extremely helpful, and the updated equipment takes away the discomfort of sudden puffs of air, drops to dilate the pupils, etc. Dr Aung was extremely thorough, walked me through my eye health by showing me images on her monitor, then oriented me to what I was seeing with a 3-d model of the eye. The staff gave me a healthy discount on a second pair of lenses that weren't covered by insurance. Keep up the great work!
CW
★☆☆☆☆
Terrible things I can ever imagine happened here. I visited the office on 5/3/2023 because the contact split into two pieces in my eye, and I can only get half out.
Dr. Jung was very nice, helped to check and told me there was some scratch but nothing left in my eye (probably the other half fell out which I didn't know). After several days, I still didn't feel quite normal so visited the office again. Dr. Jung checked and told me the eye recovered well, still nothing was left inside, and the uncomfortableness will go away.
My eye still feels somewhat uncomfortable since then, and I kept using eye drops per the doctor's suggestion, and never wear any contact again. However, I found the other half in my eye yesterday on 7/1/2023, and finally got it out!!! Unbelievably, there was half contact in my eye for almost two months, and Dr. Jung was so sure that nothing was left back then.
I have to say all staff are nice, but still, I can't think of any words to express my anger and disappointment, let alone the potential risk to my eye.
BE
★★★★★
Absolutely delightful little shop, ideally, located on University Avenue, the energy peaceful and warm, the selection lovely, with options from classic to chic and everything in between. I stopped in to get some treasured antique frames fixed, expecting to pay an arm and a leg, but the lovely gentleman at the front desk fixed them in seven minutes and didn't charge me a penny! I will be taking all my vision business to this wonderful shop.
JS
★★★★★
I was in the other day for just regular eye exam - go here! Somehow they've hired a team of the best people, super sweet, funny, positive, encouraging, knowledgeable and helpful. Honestly wanted to be friends with everyone in shop. We need more places like this, you rarely find a shop where all of the employees standout/are phenomenal. Whoever is in charge of the hiring process, amazing job!
📈Quick Comparison: Top Eye Clinics in Palo Alto
| Name | Rating | Phone | Link |
|---|---|---|---|
| Palo Alto Eyes Optometry Current | ⭐ 4.3 (84) | ✅ Yes | View Details |
| LensCrafters at Macy's | ⭐ 4.9 (452) | ✅ Yes | View Details |
| For Eyes | ⭐ 4.9 (307) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Palo Alto Eyes Optometry located? +
Palo Alto Eyes Optometry is at 540 University Ave STE 110, Palo Alto, CA 94301, United States, Palo Alto, California 94301.
What services does Palo Alto Eyes Optometry offer? +
Palo Alto Eyes Optometry provides comprehensive eye care including services for this business. Call +1 650-321-2015 for specific service availability.
What are the opening hours of Palo Alto Eyes Optometry? +
Palo Alto Eyes Optometry is open 8:30 am-4:30 pm. Closed on: Sunday
Does Palo Alto Eyes Optometry accept walk-in patients? +
Palo Alto Eyes Optometry in Palo Alto accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Palo Alto Eyes Optometry? +
Consultation fees vary by service at Palo Alto Eyes Optometry. Basic eye exams typically start from $50 to $150 in Palo Alto, while specialized treatments and surgeries may cost more.
Is Palo Alto Eyes Optometry equipped for emergency eye care? +
Palo Alto Eyes Optometry provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Palo Alto Eyes Optometry
Palo Alto Eyes Optometry is pleased to offer a wide range of optometric services, eye care products including eyeglasses, specialty eyewear, frames, and contact lenses. Our staff is happy to help however we can. Our mission is the health and vision of our patients. It shows in everything that we do. From your first contact with us to your appointment and your follow-up, we aim to make your eye care experience great. This is what drives us to provide you with the best care year after year! Contact us any time to learn more or to schedule your next appointment.
How to Get Help at Palo Alto Eyes Optometry
To visit Palo Alto Eyes Optometry in Palo Alto, call +1 650-321-2015 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Palo Alto?
Choosing a verified eye clinic like Palo Alto Eyes Optometry in Palo Alto ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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Claim This Listing🕐Opening Hours
🕒 Current Local Time: --:--
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| Monday | 8:30 am-4:30 pm |
| Tuesday | 8:30 am-4:30 pm |
| Wednesday | 8:30 am-4:30 pm |
| Thursday | 8:30 am-4:30 pm |
| Friday | 8:30 am-4:30 pm |
| Saturday | 8 am-1:30 pm |
| Sunday | Closed |
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📍Nearby Centres
450 m away
146 m away
319 m away
2.7 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJkziuxTi7j4ARrlB9m6n3eU8
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJkziuxTi7j4ARrlB9m6n3eU8
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