📋 Eye Care Provider
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University Optometry
📍 725 University Ave Ste A, Palo Alto, CA 94301, United States
[x] Active Centre⭐ 4.4/5 (93 reviews)🕐 8 am-5 pm📞 +1 650-329-1600⏱️ 3 min read
University Optometry
Eye Care Provider
725 University Ave Ste A, Palo Alto, CA 94301, United States
Palo Alto, California 94301
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www.universityoptometry.comOfficial Website
Area / Ward
Crescent Park
PIN Code
94301
Plus Code
FR2V+F8 Palo Alto, California, USATimings
8 am-5 pm
Verified May 2026
Digital Business Card
University Optometry
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⭐Customer Reviews
MH
★★★★★
I've been coming here for years, and the kindness of the staff is a big reason why I keep coming back. From the fun banter with the reception team to Dr. Lydia Philip taking a moment to check in with me as a person when I was having a tough day today and feeling frazzled, the care here feels genuinely human. They also consistently go the extra mile to make sure I'm getting the rebate and the best price for my contacts. It's a place that combines professionalism with real warmth, and I truly appreciate that.
OA
★★★★★
University Optometry had an amazing frames selection, very helpful front desk personnel, they respect time of the costumers. I had been coming g there for my glasses for many years and always had great experience and costumer service. I would highly recommend them to anyone
RB
★☆☆☆☆
I was only about 5 mins late (due to the parking situation at downtown, since this place doesn't have a parking of their own). I was told that they are fully booked and they can reschedule 3days later. The premises was completely empty with 4 employees hanging around and no patients anywhere to be seen. I offered to wait and see if a spot opens up, was told not possible. Not coming back for sure.
SK
★★★★★
I have been a patient since 2007 while I was living in Palo Alto. Even after I moved to a different area, I still keep going there. The doctors and the staff are very friendly and willing to go extra mile to ensure I receive the best care. I highly recommend their services.
KG
★☆☆☆☆
Unprofessional staff and unreliable.
I had my eye exam and ordered contacts, it's been 2.5 months and I never heard to pick them up. When I called to check in on the status I was met with extreme attitude and excuses that they are using new computer systems, no apologies.
Why should I trust them with my health if they can't keep track of orders?
PH
★☆☆☆☆
I don't know why people have given University Optometry a good review. My experience:
1. I called to make an appointment when they were open but no one answered so I left a voice message. Two days later no one had returned my call so I called again.
2. I spoke to a lady who appeared clueless but stated that the price for a contact lens eye exam is $250 and I made an appointment for a contact lens exam for my daughter.
3. When I arrived they agreed that I had made the appointment but stated they could not accommodate because they had made a mistake and not allowed time for the appointment!
4. When I paid for the eye exam they charged me $443 not the $250 agreed!
5. When I talked to the manager about my experience he accused me of lying about what had been agreed.
I strongly recommended that everyone avoid University Optometry.
DW
★★★★★
Wow, Dr. Phillip and her team are exceptional! If you like getting data about your eyes and vision, this is the place. Dr. Phillip not only assessed my current situation with considerable detail, she also put it in the context of how much change there has been. She spent quite a bit of time with me going over my retinal maps, identifying and discussing different things she sees and looks for. She also pulled up prior years' retinal maps to understand the rate of change. From the visit not only did I feel like I had an excellent understanding of my eyesight, but that I also just spent time with a remarkable specialist. I had thought Dr. Ratinoff was terrific (now retired). Dr Phillip is a worthy successor.
JE
★★★★★
I've had an awesome experience every time I've had an appointment. They're very quick and efficient with the examinations. Dr. Ratinoff also has the best dad jokes. I laugh every visit.
Everyone here is patient and helpful when trying to find new frames. Recently, I lost my beloved frames and they took the time to help me hunt a pair down, even though it was no longer being manufactured! I was so thankful.
Definitely recommend this business!
📈Quick Comparison: Top Eye Clinics in Palo Alto
| Name | Rating | Phone | Link |
|---|---|---|---|
| University Optometry Current | ⭐ 4.4 (93) | ✅ Yes | View Details |
| LensCrafters at Macy's | ⭐ 4.9 (452) | ✅ Yes | View Details |
| For Eyes | ⭐ 4.9 (307) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is University Optometry located? +
University Optometry is at 725 University Ave Ste A, Palo Alto, CA 94301, United States, Palo Alto, California 94301.
What services does University Optometry offer? +
University Optometry provides comprehensive eye care including services for this business. Call +1 650-329-1600 for specific service availability.
What are the opening hours of University Optometry? +
University Optometry is open 8 am-5 pm. Closed on: Saturday, Sunday
Does University Optometry accept walk-in patients? +
University Optometry in Palo Alto accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at University Optometry? +
Consultation fees vary by service at University Optometry. Basic eye exams typically start from $50 to $150 in Palo Alto, while specialized treatments and surgeries may cost more.
Is University Optometry equipped for emergency eye care? +
University Optometry provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About University Optometry
University Optometry | Local Eye Exams & Vision Center Palo Alto, CA There are a number of reasons why we are considered by many, to be Palo Alto's favorite place to get new Eyeglasses, Sunglasses and Contact Lens prescriptions. We offer Expert Eye exams, Pediatric Eye exams as well as the treatment of Dry Eye Syndrome, Eye disease and Eye Conditions, like Cataracts, Glaucoma and Diabetes related eye problems, Sports, Protective and Specialty Eye wear Fitting, or what to do about Computer Eyestrain. We are proud to serve our community, and add value to your everyday life. Call (650) 329-1600, and make an appointment with your local Eye Doctor today!
How to Get Help at University Optometry
To visit University Optometry in Palo Alto, call +1 650-329-1600 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Palo Alto?
Choosing a verified eye clinic like University Optometry in Palo Alto ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
Vetted by directory editors
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Claim This Listing🕐Opening Hours
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-5 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
319 m away
3.2 km away
2.8 km away
860 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ_ZqQpUC7j4ARuWcbh_vuacE
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ_ZqQpUC7j4ARuWcbh_vuacE
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