Rad Optometric Care Eyexam of CA

I had a genuinely wonderful experience! Cesar and Dr. Lu were AMAZING throughout the entire process! They were so kind and funny. They answered every single one of my million questions, from the calls to my actual appointment. I'd definitely throw Cesar's hat in the ring for a raise. I've never felt so welcomed at an optometry facility, it was truly refreshing. This staff is top notch!

Rad opt is in the lens crafters unit at sherman oaks mall. After my exam i was helped by Cesar and he was phenomenal. Last year nobody asked me anything and just wanted me to choose glasses. If you stop by ask for Cesar, he is thorough, knowledgeable, and extremely patient. He did a lot to help me find the right lenses! I was very happy with my choice!

Everything was great, but at the end I asked the to please email me my prescription and they never did.

For a large chain, I was incredibly surprised how caring the doctor was. She even called me to make sure I was following through with her instructions.

Helpful friendly staff with a great deal of patience and expertise. Always good service here.

I recently underwent an eye exam at Rad Optometric Care , and I am delighted to share my positive experience with others. From start to finish, the eye exam was thorough, professional, and carried out with great care. Dr. Radzinsky immediately put me at ease with her friendly demeanor and genuine interest in my eye health. She took the time to listen to any concerns I had about my vision and patiently explained each step of the examination process. The clinic's state-of-the-art equipment impressed me, and it was evident that they invested in the latest technology to ensure precise and accurate results. Dr. Radzinsky conducted a comprehensive assessment of my visual acuity, refractive error, and eye health, leaving no stone unturned in the evaluation. Additionally, she provided valuable insights on preventive measures to maintain good vision and reduce digital eye strain, which was particularly helpful nowadays. After the eye exam, Dr. Radzinsky discussed the results with me in a clear and understandable manner. They patiently answered all my questions, leaving me with a better understanding of my eye health and vision correction options. Overall, my eye exam experience at Rad Optometric Care was excellent, and I highly recommend their services to anyone in need of comprehensive eye care.

I had the worst customer service in years. The staff in this location serving me and other clients didn't have the slightest bit of courtesy toward the customer. They were arrogant and unfriendly. The machines were dirty and didn't even clean them after a customer used them. The doctor was very kind and professional, but she needs to change her staff. Because it's clearly, that they don't care about the company reputation.

The manager, Gena, was very knowledgeable, honest, kind and helpful. She didn't say every frame looked on me, to get me to buy more expensive frames. This has happened elsewhere. She looked at my face and led me to sections that were correct and, in a more affordable area. They have a wonderful Optometrist. The store is conveniently located, bright, well organized and all of the staff were wonderful. I definitely would recommend it to others.