Thousand Oaks Family Optometry provider of Eyexam of CA

I had such a great experience! The staff was extremely patient and took their time helping me find the right eyeglasses. They made sure everything fit perfectly and explained all my options clearly. I really appreciate their kindness and professionalism. I can't wait to receive my new glasses. THANK YOU SO MUCH to lenscrafters in Thousands Oaks.

Loved everything about this eye exam, from the great selection of frames and wide range of brands to the doctor who was thorough, knowledgeable, and not at all pushy like many optometrists can be. This LensCrafters in TO is truly top tier. They've definitely earned a returning customer and patient. Highly recommend!

I had a wonderful visit with this practice/retailer. The clinical staff who helped me with the exam were kind during check-in (Wendy) and informative during the pre-tests (Jess). When I was done, the cost for the visit was broken down in detail so I didn't have any questions about the charges. Jackie was very thorough. When I went to pick out a new frames, Jackie pointed out a few good looks. Tatianna helped finish up my purchase with the best deal to maximize my benefits. This is a really great group of professionals who know their products and helped make my experience amazing.

Dr Kaz and the first technician that performed the testing and retinal scan were fantastic and accommodating. Answered questions with patience and consideration. The tech which I cannot recall her name, who performed the contacts training, which I requested after not wearing for many years was atrocious. Attitude was horrible, you can tell it was an inconvenience for her to be there to answer any questions. My wife who was in the waiting area, seen her till her eyes and have an attitude when the doctor requested her to assist me. I was told to read the instructions at the base of a mirror and practice. After a couple minutes of fumbling with the first contact she walked off and didn't return for about five minutes. She returns and states did you take them out and practice? I simply stated yes, because you're obviously not interested in assisting. Overall, a great experience either way. Wore contacts all day, no issues. Removed at home with no issues. Skip the "training" if you want any reassurance or oversight and watch a YouTube video. Thank you Dr Kaz, and the other young lady that assisted. You were great. To the other lady, hopefully your customer service skills and demeanor changes before you cause these nice people's reputation to be tarnished.

The service was great. The staff was super friendly. They even were kind enough to wait for 3 hours for my boyfriend to choose which frames he wanted, lol. Just end it all and choose that he just wanted contacts and get my frames.So really can't beat that.

Excellent service. Very helpful and thorough. Management and staff have been great. However, corporate needs to fix the AC in there. They have like 10 swamp coolers and it's still way too hot. Can only imagine what those cost to rent and run, plus having to drain the tanks manually daily. Had to bring a small fan with me the last 4 times I've been there. That is not fair or acceptable for the employees or customers. As a business owner this is absolutely unacceptable during summer! I will be reaching out to corporate about this. Take care of your employees LC! The exam area in the back with the Dr. has working AC though.

The dr was great, however, the guy I had after was charging $700 for just lenses for my existing frames I had. Rediculous! The exam was $85 in that but never have I paid that much for simple single vision lenses.

Dr Barbara M is top notch and skilled. All staff friendly and service oriented. If you don't go here you need your eyes examined.