Site for Sore Eyes - Walnut Creek

I had a great experience at this glasses store! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and offered thoughtful recommendations without any pressure. The selection of frames was impressive--stylish, high-quality, and available at a range of price points. The fitting process was smooth and professional, and they made sure my glasses were perfectly adjusted before I left. My new glasses are comfortable, look great, and my prescription is spot-on. Excellent customer service, great selection, and a seamless experience from start to finish. I highly recommend this store to anyone looking for quality eyewear and top-notch service!

I am extremely disappointed with my experience at Site for Sore Eyes. I placed an order for prescription glasses for my son two weeks ago. They were supposed to be ready last week, but I received no update. When I called, they told me it would be ready this week, but it wasn't. I called again, and now they say it will be ready next week. The service is incredibly unprofessional, the prices are much higher than other places, and there is a complete lack of respect for the customer's time. I have never had such a poor experience anywhere else.

If there's any issues had in this place, it's definitely not the staff's fault and more likely due to backorder with vendors and stuff like that because every time I've been here it's been a great experience.

Stopped by to see if they can fix broken off nose pad on my husband Persol sunglasses and they did it in less than 5 minutes. We'll be back for other services. Thank you!

I had an amazing experience shopping for new glasses here. I've always been dreading shopping this because I have a small face for an adult and have a hard time finding glasses that fit and look good on me, but this was the first time I actually enjoyed it. Jackeline has been so supportive and worked hard to carefully select frames that look good on me. She's been very patient and clearly focused on finding a frame that makes me look good. Thanks to her I was encouraged to try different styles that I haven't worn before and chose one that makes me look more cheerful and fun: I've gotten so many compliments on it from my friends and family! I'm really grateful for the help and will definitely be back!

I can not say enough good things about their customer service! Julia and Claire are experienced, knowledgeable and accommodating. I have had some issues with my prescription ( done by a different Dr.) that needed to be redone and they were so helpful in the process to redo my lenses and make it right. It turned out to be PERFECT! Thank you so much, I'll be forever grateful.

Stepping into Site for Sore Eyes on a Monday felt like entering a visual revolution. By Wednesday, I had my hands on a pair of glasses so chic, I'm pretty sure even my cat approved. The staff there? Not just helpful, but they practically deserve a superhero cape for effortlessly navigating my insurance maze and ensuring my glasses were on the house. Now, armed with my stylish new frames, I'm not just seeing clearly - I'm practically a trendsetter. Site for Sore Eyes turned the mundane task of getting glasses into a fashion spectacle. Move over, runway models; my Wednesday frames are stealing the spotlight! Highly recommend this optical oasis for both the sight-challenged and the style enthusiasts.

Excellent service and inventory. Patient and helpful. Took me hours to choose a pair of glasses. Staff made me feel comfortable and not rushed. Got a great pair,new lenses and exam at a very nice cost. My new go to place for specs.