Cherry Creek Optical LLP

I went to Cherry Creek Optical expecting to pay higher prices for exemplary service and quality glasses and lenses. I spent almost $900.00 for my new glasses and requested a purple tint, not sunglasses, but noticeably purple for indoor use. They ordered and it took over 2 weeks for them to come in. They were so dark plum, I thought they'd made sunglasses. I had to send them back to the lab after explaining AGAIN I wanted my eyes to be seen through the lenses, and that they are for indoors and computer use. I waited another few weeks for the lab to do them. When I picked them up, they were so faint purple I literally could not see the tint. I asked for my money back since it had been well over a month I had waited, and they still weren't right. I was told I could not get a refund, and the lab would only make them 1 more time. I waited for a total of 6 weeks. The last pair I was forced to take home since no refund would be provided and they still weren't dark enough. Now I have a $900 pair of glasses I don't want and no recourse but small claims court. This place IS NOT worth the high prices. I would have probably gotten a better pair at Walmart or Target. FURIOUS.

I absolutely loved Shawn Lindblom is awesome! He was so professional and accommodating when I picked out my glasses and lenses. Then when it was hard for me to get to the office when they came in, he sent them to my job. Following up a few weeks later he was able to help me again fast and easily over the phone. He is has great customer service and care for his client. I will be back!

I have been going to Cherry Optical for almost 20 years. They are always very helpful and friendly. Shawna has been there a long time and I try to get her to help me pick out new frames. She nails it every time. I now live four hours away and they were willing to send me my new glasses. I was expecting to have to wait two weeks or longer. They came within a week and they even reached out to me by phone to make sure my new glasses were delivered.

I want to say thank you to the team at Cherry Creek Optical. The staff, Rae Cuthbertson, Certified Optician, and Shawn Angier, Manager & Optician, are warm, welcoming and HIGHLY KNOWLEDGEABLE in fitting any kind of eyewear. I was having difficulty with a pair of prescription glasses they had made for me (an unusual problem) which they successfully identified, corrected and did not charge me for a replacement pair even though the warranty had expired. Who does that??? No hesitation in recommending these wonderful professionals, particularly Rae Cuthbertson. I wouldn't go anywhere else --and I have tried a few of the big chain eyeglass stores--and without a doubt, the quality of their products and their outstanding service is above and beyond. Thanks again-- Christine S. Denver CO

I went to Cherry Creek Optical after coming out of the Doctor's office in that bldg, and Sean Lindblom did a great job of recommending the best sunglasses for me, and gave me everything from a size analysis from recommendations when i told him what i wanted to use the sunglasses for. Really sharp, gentle, not pushy and generous. I ultimately got the glasses elsewhere for logistical reasons, but recommend these guys without reservation. (they were also recommended by the Cherry Creek Eye Center).

Terrible service. Such a weird feeling in there as well. Terrible communication. They fixed my glasses I got from there and then they broke again, not even owning them for a day. Told me I would not be refunded and that my face was the problem. If it was my face, why sell me the glasses in the first place? Uneducated staff.

Tall blonde at the front desk is SO rude. She made me feel uncomfortable for even looking at glasses before my appointment upstairs.

These people are SO UNETHICAL! I stopped in to look at their glasses and was not impressed. I went into another eye place and was told that I had already used my benefits. CHERRY CREEK OPTICAL claimed I got glasses from them!! I had to call my provider to tell them I HAD NOT ! How can a business be so unethical!?