The Eyes Have It

Have never been to this store. Was sent by someone else in old town. I had bought a pair of sunglasses online from a company in California and they need to be adjusted some. The company said take to any eyeglass place. So I walked into this place and literally told the lady "hello. I just bought these sunglasses from a company in California and they don't fit right. They told me to take them to any eyeglass place to be adjusted. Is that something you'd be able to do here?" She picked them up, and said "sure. I'll do that for you." As she walked away I jokingly said "don't break them" with what I thought was a joking manner and a smile on my face. She stopped and put them down and said "Nevermind." I just kind of stared at her cause i wasn't even sure what was happening. She stared back and I said "I was just joking." She stared some more and said "think about everything you just said and take your glasses and leave." I kind of just stood there in shock and picked up my glasses and said "ok" and turned around and left. I also had my 9 year old with me. As I walked out the lady called me an "asshole". So I will never shop this store again. And if you happen to go in and run into this gem you better not make any jokes. Better yet don't speak cause I'm not sure what I even said wrong.

I didn't believe the other reviews about the lady at the front desk...they were right. I walked in and asked if they had any availability for eye exams and she said they don't do them. I politely told her that oh the website says they do so they might want to take that down and she literally rolled her eyes at me and answered me sarcastically thanks and then walked away from the desk while I was still standing there. I am absolutely stunned at her attitude. You won't find the bare minimum of common courtesy at this place.

We've been buying sunglasses and prescription glasses here for over 20 years. We appreciate shopping at a locally owned small business where we always have had great service.

Walked in during lunch 6/25/25. Rudest customer service ever!! I found the shades I wanted but refused to buy because the old lady's attitude was the worst I have seen!! She obviously hates her job and we were ruining her day by walking in the store and disturbing her! Whoever owns this store needs to get rid of this rude woman. She is running off customers and needs a hard lesson on customer service.

This shop has an excellent selection of frames and sunglasses. However the proprietor was just plain rude. I spent over $200 to have new prescription lenses placed in an old frame and never got so much as a thank you. I'll never go back, nor will I send anyone else to this business.

Great customer service and frame options! They really make sure that you're happy with your glasses and that they fit properly. Recently ordered new glasses and they arrived in less than a week. I've had my frames for 4 years and have been changing the lenses here. Worth the price (and the drive from Boulder)! Will continue to purchase my frames and lenses here!

I have dealt with Dennis and Patricia for over 30 years in at least 5 different locations. They have provided me with multiple pairs of higher end optics as my eyesight has changed over the years. Why have I continued to go back to them all this time when so many new specialty eyeglass stores have arrived in town? Because they have always tried their best to provide me with the best options available and treated me very fairly with their pricing. I have just picked up a new pair of brown CR-39 progressives, and they are so substantially better I almost have my 20/15 back. Dennis really does know his stuff!

I have been a happy Eyes Have It customer for thirteen years. Owners Dennis and Patricia are always super friendly and helpful, and I love the quality of the eyeglasses I get there. I've been happy with every pair. The one problem I had a few years ago was caused by the style of frames I chose, and they took the old ones back and fitted me with new frames/lenses at no extra charge. Dennis is an optical scientist and artist and has been able to solve every eye-related difficulty that I've had. I recommend The Eyes Have It to anyone who asks me where I got my glasses.