Dr. Christopher Russo

Dr. Russo is very competent, however the whole practice is like an assembly line seeming to maximize throughput of customers over quality time spent with customers. Also, on several occasions I have tried to make or amend reservations, was diverted to a voicemail box, and call never returned. It may be that the practice is a victim of its own success as it appears too busy to deal with customers/patients.

Dr Russo's tech was wonderful. She did all the work and did a great job. My prescription is perfect - she gets 5 stars. Dr Russo on the other hand, spent all of 2 minutes looking in my eyes. He did not address my diabetes or glaucoma risk. It was the same with my husband. If I could give him 0 stars I would. Please check how they bill your insurance. We had our yearly routine eye exams. They were billed to our Anthem Medical insurance as "Comprehensive medical eye exams" instead of to our vision insurance as "routine yearly exams". I have spent the last YEAR going back and forth with their main billing office to get that corrected. Unfortunately Anthem paid them for my exam so I guess I'll have to check with Anthem to make sure they take that back. How many other seniors are having claims made against their Medical insurance for medical eye exams when they were routine eye exams? First and last time we're going there.

The techs at this location were very knowledgeable about the testing to be performed and fully explained it to my understanding. Dr. Russo was very cheerful and upbeat, also explaining his findings to my understanding. All told, a very pleasant experience.

This office is clean, warm and professional. The doctors and staff are all top notch! The office was very busy, but well managed. Another nice touch - they have joyful Christmas decorations and music (very late Nov.) I enjoyed my visit.

I had cadarac surgery in both eyes. Dr Russo set the expectation for recovery. He was personable. There was a little wait time from check on however once in, the staff took their time with me and answered all my concerns.

I went for eye irritation. Scheduling was easy and they were able to get me in the following day. Wait time was minimal and all staff were pleasant and professional. Dr. Russo examined and diagnosed me quickly amd prescribed my treatment. I have been going to Starling for a few years and I am always pleased with the service and treatment.

Doctor Russo and his staff are exceptionally fantastic. The care and dedication they give me ,time and time again since I have been going there is truly incredible. Always there with a friendly smile and a great experience of caring for the individual.

My regular eye doctor wasn't in and I had some serious eye concerns so Dr. Russo came in clutch and was very professional and kind. The office was jam packed busy but, the woman at the front desk that checked me in kept her cool, was very efficient, and still made me feel taken care of. I appreciated everyone in that office. Thank you!