City Eye

I had an amazing first-time vision check-up thanks to Alexis and Dr. Whalen here at City Eye. Alexis was incredibly welcoming, patient and informal during the initial screenings, explaining every test clearly. Upon meeting Dr. Whalen I felt very welcome and put at ease. Going over the images of my eyes, she provided insight and possible things I should look for moving forward. Overall she was so impressive, and provided a thorough eye exam. She even took the time to address some questions I had about my pigmentation in my eye. 10/10 Dr. Whalen! The combined professionalism and genuine care made my first eye exam experience very smooth, comfortable, and highly informative. I recommend them to anyone, especially new patients young and old. Thanks again for everything.

Straight from booking the appointment online all the way through the end of the exam, this was the BEST optometrist visit I have ever had. The equipment is automated wherever possible. The team is personable, friendly, and fun. I highly recommend City Eye and now have a new Optometrist!

Great service, friendly and professional staff. Thank you Alexis for the initial greeting and info (deserves to go to a Celtics game). Dr. Hellman is very professional and pretty spot on for diagnosing my astigmatism. Thanks Skyler for the glasses picks. All my questions were answered. City Eye Optometry and this lenscrafters is a Recommended go to if you can't do a local mom and pop shop for insurance.

Very professional office. Alexis is extremely knowledgeable and has such a friendly attitude. Dr. Hellman took his time with my exam and thoroughly explained everything to me, I left with no questions. Will be recommending City Eye to my family and friends.

easy, quick & reliable! i was greeted by Alexis at the front & then followed with Grace as my optometrist. just within my first stop & first interaction with these lovely ladies they made me laugh & feel comfortable. 100% will be back!

The office lady was extremely rude and charged us fees for work that wasn't even done. On Sunday, we had my daughter's initial exam with a gentleman in the clinic and a doctor over Zoom. The Zoom portion was so quiet that we could barely hear the doctor. We provided the most recent eye exam, completed just two weeks ago by my daughter's ophthalmologist at CCMC, to the gentleman in the clinic. The doctor on Zoom confirmed that my daughter did not need another full eye exam because it had already been done. She only needed a contact lens exam, which I paid $103.xx for that day. The gentleman and the doctor were polite and helpful, and it was made clear that only the contact lens exam was required since my daughter already had a valid eye exam and prescription. The problem came later with the office staff. The office lady was nasty, rude, and argumentative. She even told my husband that we had "ordered things online," which we absolutely did not. She insisted on charging us additional fees for work that wasn't supposed to be done but claimed it had been. To make matters worse, my daughter's glasses prescription was simply copied from her contact lens prescription--something that has never happened before--and we were told this counted as work performed. This is unacceptable, especially considering her ophthalmologist provided a completely different prescription.

Alexis and dr Whalen od were amazing and so nice! Informative and very knowledgeable! Great experience and professional! Thank you! :)

Alexis and Grace were wonderful! Very positive and welcoming! Was seen very quickly and appointment was very thorough!