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ReFocus Eye Health

📍 87 Grandview Ave, Waterbury, CT 06708, United States
[x] Active Centre⭐ 4.5/5 (1554 reviews)🏆 Expert Choice🕐 8 am-5 pm📞 +1 203-596-1517⏱️ 3 min read
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ReFocus Eye Health

Eye Care Provider
🏢
87 Grandview Ave, Waterbury, CT 06708, United States Waterbury, Connecticut 06708
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PIN Code
06708
📌
Plus Code
HW5Q+G9 Waterbury, Connecticut, USA
🕐
Timings
8 am-5 pm
Verified May 2026
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ReFocus Eye Health

📞 +1 203-596-1517
📍 87 Grandview Ave, Waterbury, CT 06708, United States...
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📷Photos (102)
Customer Reviews
4.5
★★★★☆
1554 reviews on Google
5★
1243
4★
121
3★
64
2★
20
1★
106
LE
Lisa Emerick⭐ Local Guide
Mar 03, 2026
★☆☆☆☆
With no prior notice, the office and billing managers blocked me from seeing my provider when I srrived at my scheduled appointment time.I have a very serious condition and have waited 6 months for the appointment. My insurance care coordinator assured staff that I had active, in- network insurance coverage , but it was to no avail. I was told to pay with my own money or no appointment was available.My vision has markedly worsened and I do not feel this company should be refusing treatment to in- network patients who have been seeking care there for many years.
MM
Marisa Marranzini⭐ Local Guide
Mar 02, 2026
★★★★★
Everyone at this practice was wonderful! They take the time to be very friendly and personable, treat you in a genuinely warm manner, and appreciate questions. This was a very thorough and informative visit and we will be back to see Dr. Debenedictis! Thank you
JP
JL Palomba
Feb 02, 2026
★★★★★
From the check-in to the check-out the front desk was pleasant, professional & very accommodating. The tech who did my prescription exam, Kim, was absolutely lovely. She explained everything she was doing. She was detailed, polite, professional & a joy to work with. Dr Gilbert was professional as always. He is very thorough & explained what he was seeing while examining the interior of my eyes. He is having me follow-up in 2 weeks bc of something he saw on my retina. He is gathering all information on me along with another test before he determines the problem. I felt very confident he would figure out the diagnosis. Overall my appointment was excellent & confirmed my decision to come back to ReFocus after a two year period away. Thank you.
AK
Amanda Keri
Dec 30, 2025
★★★★★
I actually had a better experience this year. It was a smooth visit this year compared to last year. It's great to be seen by the same doctor this year. I didn't have to keep explaining my health history and everything all over again it was updated in the system. Dr. Gilbert is easy to talk to, has a pleasant calm bedside manner, and explains everything very well. The check in was easy and fast and the staff is great the office atmosphere was way better this year not so chaotic. I would say that they should improve on the confirmation and reminders system specifically for those who are only on a yearly basis it was about a week before my appointment through text, maybe add another confirmation a little earlier on top of the week before. I know it's not their jobs ..but.I would assume there's possibly a lot of no shows especially if their appointment is during the holidays.
JF
Jeff Fournier
Feb 19, 2026
★★★★★
I had a concern about changes to my vision in my left eye. The staff (Chris, Jessica and Alyce) were all excellent and very professional in effectively facilitating my office visit and administrating the necessary tests and evaluations. Dr. Apoorva met with me and evaluated and explained to me my vision tests. She did a very good job evaluating my test results and providing me direction and guidance with the next steps I must follow in order to address my vision. I was very pleased with the entire staff, and I highly recommend Dr. Apoorva and her staff. Jeff Fournier
EA
Emily A
Mar 06, 2026
★☆☆☆☆
The female technician (Patty as they call her) working for Dr. Apoorva needs some professional training toward her work attics, her nasty attitude towards my family member as a new patient was very unpleasant and cold. Her tone was harsh and very intimidating the moment she called us in. Asking questions about why we are there and why did we need to see the doctor. Talking to her coworker out loud about how she hates working for this clinic said a lot about her awful and unprofessional attitude. She needs to treat patients with kindness and respect and don't talk to them like they are her problem. Leave your misery behind and work like a professional technician.
WM
Wendy Miller
Jan 06, 2026
★★★★★
It's important that the receptionist are both friendly and professional. They are the first persons we interact with and they can establish a good or bad impression for the establishment before the exam begins..The gentleman was just that, professional and friendly. And everyone else in and out were knowledgeable and professional. Loved Dr Gilbert and how he explains everything he does and sees during the examination.
LK
Linda Keane
Jan 15, 2026
★★★★★
I went to see Dr Nippers for a 2nd opion and I wish I had found her first. She is wonder!! Even though I got a needle in my eyelid I still left happy. The receptionist and other staff are delightful. Everyone was very kind and knowledgeable.
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📈Quick Comparison: Top Eye Clinics in Waterbury
NameRatingPhoneLink
ReFocus Eye Health Current⭐ 4.5 (1554)✅ YesView Details
The Eye Care Group ⭐ 4.8 (1608)✅ YesView Details
Oronoque Eye Care: Waterbury ⭐ 4.9 (316)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is ReFocus Eye Health located? +
ReFocus Eye Health is at 87 Grandview Ave, Waterbury, CT 06708, United States, Waterbury, Connecticut 06708.
What services does ReFocus Eye Health offer? +
ReFocus Eye Health provides comprehensive eye care including services for this business. Call +1 203-596-1517 for specific service availability.
What are the opening hours of ReFocus Eye Health? +
ReFocus Eye Health is open 8 am-5 pm. Closed on: Saturday, Sunday
Does ReFocus Eye Health accept walk-in patients? +
ReFocus Eye Health in Waterbury accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at ReFocus Eye Health? +
Consultation fees vary by service at ReFocus Eye Health. Basic eye exams typically start from $50 to $150 in Waterbury, while specialized treatments and surgeries may cost more.
Is ReFocus Eye Health equipped for emergency eye care? +
ReFocus Eye Health provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About ReFocus Eye Health

The Waterbury location of ReFocus Eye Health, situated at 87 Grandview Avenue, CT, is renowned for its focus on pediatric eye care alongside serving patients of all ages, from infants to seniors. Recently renovated, this modern facility offers a comfortable and high-end environment, attracting families and individuals seeking care for retinal diseases, cataract cases, and more. Its distinguished eye doctors and cutting-edge services cater to a diverse patient base, emphasizing quality care in a welcoming atmosphere. For further information, visit their website.

How to Get Help at ReFocus Eye Health

To visit ReFocus Eye Health in Waterbury, call +1 203-596-1517 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Waterbury?

Choosing a verified eye clinic like ReFocus Eye Health in Waterbury ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🗺️Location
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🕐Opening Hours
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Monday8 am-5 pm
Tuesday8 am-5 pm
Wednesday8 am-5 pm
Thursday8 am-5 pm
Friday8 am-5 pm
SaturdayClosed
SundayClosed
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📍Nearby Centres
Eye care center · ★4.8 (1608)
698 m away
Ophthalmology clinic · ★4.8 (662)
14.5 km away
Surgical center · ★5 (2)
35 m away
Store · ★5 (1)
58 m away
Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJQw0JMrXB54kRUExmWMCG0ug