Simon Eye - Rehoboth

I highly recommend Dr. Senall. The team at Simon worked with me to find the right contacts after several eye surgeries. They had a large supply of different types on hand and I was able to test them out in my prescription. I was even able to wear the pair I chose for a few days before making a final decision. The ordering process was easy and the staff is always very helpful.

Met Dr Senall and staff for the first time since moving down to the beaches permanently. They were so warm and welcoming and the Dr was fantastic. Super knowledgeable and explained everything so I could understand it. Found my guy!

Simon Eye in Rehoboth Beach ( near Safeway) IS FIRE !! All 3 employees Went out of their way to help me today, From the front of the office With Erica shopping for frames for me, To Kate figuring out Why My vision was impaired With the glasses I had. she diagnosed immediately The lenses were too wide for my vision frame. I was so RELIEVED that it was the glasses and I wasn't having a stroke or something!!! ...... seriously.. Checking out was simple with Cheryl- Quick and efficient, And the whole experience was Five star service all around! Amazing job ladies! I highly recommend this center to anyone who needs To be fitted for glasses, Sunglasses, Contact lenses , or if you Just need advice on frames! Erica will transition into your personal shopper!

My husband and I came in for eye exams and were pleased with the team at Simon Eye. Every team member was helpful and knowledgeable.

Superior service Two little contacts not in their pouch. No questions...replaced! Such great customer service

I have worn glasses for 72 years and this is hands down the worst experience I have ever had in getting glasses. Some people were very nice but when asked about the extra measurements the Shamir Autograph Intelligence progressive website said were needed to get best results, I got Huma Huma BS. l made the mistake of going forward. Now comes the really bad part. I went to the store to pick up my glasses. A person, who I will refer to as "Lady" One, stayed seated behind the counter while I stood in front and handed me the glasses. She had not cleaned the glasses and there were fingerprints on them. When asked if they fit OK, I replied that I couldn't see at distance unless I tilted my head very low. Lady one took the frames and bent them four times unsuccessfully , returned to her seat behind the counter and then said they were fine now. I said they were not and she argued with me. She finally said they would do a remake in order to not damage the frames. Two weeks later I went to pick up the remake and was sent to her again. I said no thank you. I would like someone else to help me. As I departed the store, she made very loud disparaging remarks about me which I'm sure she intended for me to hear. Rude, lazy, unprofessional! UPDATE Nose pad was digging a hole in my nose. Had to go back. LADY was the only one there to work on glasses. She bent the nose piece so it didn't hurt but the glasses sat cockeyed on my face. When I pointed this out to her, she did even talk to me. I departed. Went to a different optical shop and they fixed my glasses perfectly in a few minutes. Incompetence personified!!!!

I am a visitor and lost my glasses in the ocean. I called around to see if anyone could help me and Simon Eye went far beyond. They were a lifesaver since I am completely blind without my glasses. They offered me a pair of trial contacts that can get me through the week and were very sweet and accommodating, finding solutions to my situation. They didn't carry my brand of contacts but worked hard to find the closest match. I am forever thankful of those who work at Simon Eye.

I want to share our great service experience that we had at the Rehoboth Simon Eye location. Kate was wonderful and went out of her way to help us and my son with his contact lens consultation. She was very patient and kind and even stayed after they closed to make sure he was comfortable with removing the lenses. What an exceptional employee you have!!