Fairfax Eyeworks

My wife and I just moved to the area and needed a new eye doctor, we both wear glasses. Dr. Ammon, Jennifer, and the rest of the office workers were awesome, super friendly, and very knowledgeable. We were worried about starting at new eye doctor however we are so glad we chose this office. We highly recommend Fairfax Eyeworks! Thanks!

I had an amazing experience with this eye doctor. They were booked but put me on the cancellation list and called with the first available. The staff was friendly and professional and the doctor was awesome. He took the time to explain everything about my eye. He showed me the pictures that they took of my eyes and explained everything. Highly recommend! 5 stars!

Where do I start! First impression and first interaction was horrible, not one person greeted me but they ALL stared at me, then the one blonde at the front was just very rude and extremely unprofessional, giving off very stuck up, bougie like vibes. Waited over 45mins for appt, not one person said sorry the doctor is slightly behind, nothing. But this white gentleman comes in and he is instantly greeted and waited on, so that pissed me off a lot. Then I get taken back to get the eye exam, doctor was ok. Mind you I work in a doctors office so the procedure isn't new to me. So the doctor take me back upfront and rudely gonna say "she didn't tell me she wanted contacts until after I completed the exam" the woman snickers like something is funny. Overall my first and last time going to this place. They all made me feel so uncomfortable it's crazy. I DO NOT RECOMMEND THIS PLACE

I wasn't impressed. I got to my appointment early and they were still half an hour late getting to me. When they asked me if I would choose a pair of frames and type of lenses, they got super snooty when I told them I was taking my business elsewhere for that. They're charging entirely too much and I'm on a fixed income. It's too bad they're the only optometrist that takes my insurance in my area and I'm stuck.

The physician who completed my eye exam was excellent. But the staff at the front desk, not so much. Rude and condescending. I heard one make a statement in reference to me regarding the possibility of having Medicaid...as if Medicaid is a bad thing even though I do not have it. Customer service and professional development is needed. I felt very uncomfortable and will not be returning, which is a shame because I really liked the doctor.

They fixed &adjusted hubby's old glasses even though he didn't buy them there. Decided we needed an update & returned. Picked from a large selection of sale frames. Helpful staff. For a bit more than online sellers we can get personal service and shop local.

In a world where most Opticians do not help you unless you purchase from them, Fairfax Eyeworks repaired my glasses (that they did not make) for a reasonable price. IMy wife and I ended up purchasing two pairs each from them. They treated my wife well and do not upsell or pressure you. An enjoyable experience, wholeheartedly recommend.

I broke my wire frame for my lenses. So I'm thinking no not before Christmas. Went there and they found a new wire frame that fit my existing lenses saving me a bunch of money, time and aggravation. New frames are much better quality than what I was wearing from Costco optical. Very happy.