Karen Optical

Not being a full-time glasses wearer, my visits to Karen's were sporadic over the years, but always positive. This past week I picked up a gorgeous new pair of "full-time" glasses, with all the bells and whistles. I am wearing them in my new profile photo. Choosing them, with their consultant Alicia at my side was effortless. As we toured the displays to find ones that matched my "vision" for myself, she assisted in gathering the frames for a sit-down try on. Ultimately, I chose the first frame that "called to me" when I entered the store, but enjoyed trying all the others, just to make sure. Alicia carefully walked me through all the choices I needed to make, tints, photo sensitive, lens coatings, etc. I was a bit sad that I might not have them for Christmas, but I received them a full week before, an early Christmas gift. My family and friends love them, telling me how they compliment my face, and I can see very clearly whatever I want with them. Even though they are a plastic frame, with large lenses, they are very light and comfortable. I love them! And, the icing on the cake for me, is the return to this area my all-time favorite optometrist, Dr. Day Muscelli, the absolute best who just joined Karen's staff. She was formerly with a large eye care provider in the area, and then moved out of the area for a while. You can't go wrong at Karen's for your vision care needs. They are attentive, customer-centric, and highly skilled. I will never go elsewhere.

When we needed a new Optician we went to Karen Optical without hesitation! Selection, staff, price and store ambience are all excellent. Robert can repair any type of eye wear. I know that for a fact because his tiny, tiny solder job on my favorite pair of glasses was so excellent I've told everyone about it! Bottom line, as long as I have to wear glasses I will only shop at Karen Optical!

Billy was great. I loved working with him. He was nice and friendly and funny all while being professional and not pushy. Karen Optical had plenty of frame options and got my glasses back to me super fast. I almost can't wait to need new lenses so I can go back. Thank you for such a great experience.

Best glasses and service. Great selection of frames and fantastic quality of lenses. I am farsighted with a high script and they are my go to team to help me get new glasses.

Thank you, Karen Optical, for a most satisfying first visit. It will not be my last; I'm heading to you to order my glasses today. From my first call with Beth-detailing issues with three pairs of damaged eyeglasses purchased elsewhere-who was empathetic and helpful-to my experience with Drew, who was patient, caring and determined to do all he could to "save" 3 not-inexpensive pairs of glasses for me. Everyone was attentive and warm to not only me, but to all who called/entered. I left extremely satisfied. Joyful we have this wonderful Family business in Pike Creek, and also deeply grateful to Drew for his expertise and kindness.

I read a bunch of positive reviews before going 30 minutes out of my way to get my glasses repaired here. I walked in just to be told they couldn't fix the arm that was broken off. He said I could take them to a jeweler to get them soldered, because they don't do it here. Which was very confusing since many of the reviews I read specifically mentioned soldering. I understand if maybe they don't have the people available to do that anymore, but maybe make that clear somewhere.

Had great experience at this shop. They worked with me to make sure I was able to consider all my options, helped make sure my insurance was fully utilized, and delivered as expected and on time. I went there on a recommendation, and in turn I would recommend them to anybody. Really professional and friendly folks. Best experience buying glasses that I can remember

I got the last pair of the spider Gwen sunglasses, 1.they had in it my size, 2. they are very cute, 3. im glad they used inspiration from a very artistic movie :) :) :) :) :)