Eyeglass World

The staff at this location were very friendly and engaging.....but Efrain was awesome!!! He went above and beyond to make us feel welcome and like family. We definitely would come back because of him. The only negative I had is that as a paying customer, I shouldnt have to wait 2 days for a product that I paid for today. Not happy because my son needed his glasses today.

I was at this store today, 03/03/2026, around 2:30 pm, and although I can communicate perfectly in English when it comes to health and vision-related matters, I asked to speak to someone in Spanish. A gentleman attended to me very kindly, but he asked another girl to help me, and she said no. This doesn't look good; very poor service. I made an appointment, but I won't be back!

This the second time I've gone to them. The first time they got my frames wrong and wanted to give push back as if it was my fault. But in the end it got corrected. The most recent one two months now my lens are wrong i cant see anything up close at all and still cant with the lense they put in. Im near sighted real bad but it seems the lens are for far sighted people. I can see even better far away but that is not what I need. It was December if im correct. I came back but was told my lense are correct....but im not able to read a book or my material at work with the glasses I purchased from you all. I have to revert back to my store bought glasses in order to read my work material. I dont remember the exact date but I believe it was Dec 23 2025

had a horrible experience at this branch. I initially came in for an eye exam for my contact lens prescription. The doctor placed an order for both colored lens trials and transparent lenses (a six-month prescription). However, when I came to pick them up, I realized I only received the transparent lenses, the colored ones were missing. I called the branch multiple times and was told someone would get back to me, but no one ever did. I kept calling every week with no response. Eventually, I asked to speak with a supervisor and was connected with Antiwon, who apologized and told me to come on a specific date. He said they would redo the exam from the beginning and place a new order for the colored lens trial since they couldn't process the order until I finalized my choice. I drove an hour to the branch on the date given, only to be told by the doctor that they refused to redo the exam and that my only option was to purchase the colored lenses outright. This is completely unacceptable and unprofessional behavior, especially after being assured otherwise by the supervisor. I'm extremely disappointed with the lack of communication, accountability, and customer service. I expect Eyeglass World's customer service team to take appropriate action regarding this issue.

I stopped by Eyeglass World unsure if my glasses could even be fixed. An associate helped me right away and had them repaired in no time. I was able to stick to my plans--and drive safely--the rest of the day. Fast and friendly service. Thank you, Eyeglass World!

Glorybeth is the sheeeettttt!!!! I'm not a local and came in with a problem. She gave me a solution immediately without blinking lol. I would recommend this location and her over any other optical practice or optician in the area. THANK YOU SO MUCH GUYS!!!

I had an amazing 2-second experience at Eyeglass World on 10224 E Adamo Drive, Tampa! I walked in with a pair of Gucci glasses that I hadn't purchased there, hoping they could repair them. Fernando greeted me warmly, took my glasses, and within less than a minute, brought them back completely fixed, no hassle, no fuss no Cost! I was amazed by the speed and professionalism. Highly recommend this place for incredible customer service! Thank you, Fernando!

Pedro was wonderful! He was so patient with me because it took me so long to pick out frames (they have a huge selection!) & he even waited for my health savings insurance debit card to be activated. Also, the manager was very kind! I highly recommend going to Eyeglass World for your eyeglass or contacts!