VA EYE CLINIC

No Issues here. Went to my appointment scheduled every year get everything done (only waited 20 minutes before being seen); went through the whole exam process... Then go down the parking lot to contracted eye glass shop and get fitted for my new glasses... quick and easy... new pair of glasses arrive a week or two later in the mail. Very happy with the service and have no real issues here.

Doctors and technicians are first rate! They are always through and accommodating. The staff at check-in and check-out is friendly and helpful. Alvin in the best!!

My experience with the ophthalmologist and eye glass store was absolutely % perfect they are the most professional at what they do, it was my first time ever going through a complete exam, I have now prescription sunglasses how cool is that and driving glasses I can honestly say that I am so thankful and grateful for this wonderful experience 10 star's is my rating and once again thank you

The worst clinic, its better if you just use your insurance and stay away from the VA. they gave a prescription too strong that gives me migraines. They dont ever answer their phones. i give them minus 10 stars. 2 days trying to get a hold of them and their phones just ring and ring like theres no one working there. STAY AWAY FROM THESE PEOPLE go to a private practice.

Obtaining an eye exam is essential for your prescription before choosing eyeglass frames. I initially called for an appointment in 2023 but was rescheduled to March 2024, which was later canceled. After rescheduling, my new appointment was pushed to November 2024. Upon arrival, I was informed of overbooking and had to reschedule for 2025. After confirming my February 2025 appointment, it was canceled again due to overbooking. It took me two years to finally get my prescription. I reached out to various Veterans Medical professionals to find appointments covered by Veterans Benefits outside the often overbooked Veterans Eye Clinic. My recommendation is to be persistent and look for appointments closer to home within your county. The clinic does provide quality frames and prescription lenses.

My rating of 5 stars is actually for the new Lakeland VA Eye Clinic, which I highly recommend for anyone living anywhere nearby. Brand new facility, friendly helpful staff. And as of today no crowds awaiting care. Only drawback so far is no eyeglass vendor, so still have to go to the Temple Terrace VA vendor for glasses selection. They expect the vendor sometime soon, just not yet.

Check in and process was good. The hours of operation is not correct on Google Maps. Here is the posted hours of operation.

I have always had good service. There has been a few times the wait was longer than usual, but they are very busy. I also had cataract surgery and I am very pleased.