SunCoast EyeHealth

Dr. Black and her whole staff are amazing. They have the latest technology and our not afraid to take their time to find the answer to your issue. I highly recommend them. They've helped me with everything from glasses to contact lenses to setting up my successful cataract surgery. Thank you, Suncoast high health for everything you do every day.

Very pleased with Dr. Ross ! My kids and my self being going with Dr. Ross for 3 years now. She takes the time to make sure she covers everything in our eyes, answers all our questions and explains everything with a very high knowledge . Also front lady's are super friendly . The office is very nice and clean ! We highly recommended

If I could give this business a zero star I would. Their billing is a scam! I went to see them in December 2025. I have VSP for me and my husband (who is also on Medicare but no vision insurance. This becomes relevant later on.) My exam was fine, dr was nice and they told me I had the start of a cataract that just needed to be monitored. I pay for the $39 retina scan not covered by insurance that I agreed to. Fast forward to this week and my husband (who has Medicare Part G and is on MY vision insurance) has his exam with the $39 retina scan. He and the dr talked about his dry eyes (that he DOES NOT take any meds for other than OTC stuff). She said she could write a prescription if he wanted her to and he declined. She said he had the start of a cataract and that it needed to be monitored (sound familiar?). Said "he did not need a lens prescription, just use readers". Same exam, same diagnosis as mine. His vision is better than mine as a matter of fact. He gets to the front desk, and they charge him the $39 and then proceeds to tell him he owes $220 because the exam became MEDICAL?!?! Where did it become medical on his when mine wasn't? He argued but finally just gave his debit card to pay (#1 mistake. I would have walked out and said bill me!). They KNEW he had the G plan, so they will be committing Medicare fraud by billing them AND receiving pay from us. I will be filing a complaint on that. Julie didn't bother to return my call, so I had to call them again just to listen to her lie to me again. "He has SEVERE dry eye syndrome (no he doesn't, he rarely uses eye drops anymore), he had a "freckle" in his eye (so what?), he has a cataract that impedes his vision (no he doesn't and if he did why did the dr say he didn't need a prescription or refer him to an ophthalmologist?) They are unscrupulous and I would not do business with them ever again. I will be posting to all social media sites as well and will contact the BBB along with Medicare. BEWARE OF THIS COMPANY AND DO NOT USE THEM!

I had the most thorough eye exam ever with Dr Black. She was patient and explained details of my exam in a way that I understood. Her staff was fantastic from the time I made my appointment to the time I left. Her optical was beautiful and I see so well with the glasses I bought. I would definitely recommend!

Fantastic experience. From the office greeting to the appointment, it was very professional. I highly recommend Dr. Ross and her team! Thanks again.

It was our first visit after moving down. Dr Ross was amazing, and would highly recommend them. They all seemed very professional and knowledgeable.

WHAT IS GOING ON? I'm not sure why I'm being gaslit by the front desk! I miss the other lady with curly hair and glasses, this new lady doesn't have a clue how to run insurance claims. It's not her first mess up. She told me she had my VSP on file and it should have covered my annual exam. I ended up paying about $75 each for my sons and my exam. Today I went to pick up my contact lenses which again should have been completely covered by my insurance. The front desk lady looked at me like I had 3 heads when I reminded her that she told me that these are covered by my insurance but now she said no I did not say that I said it would be $128!! Seriously, something is going on, I don't think she's being deceitful on purpose but the way she is running things seems really unethical. Why have insurance and still be paying the out of pocket price?! I hope to resolve what's going on ASAP but am concerned this has been happening with a lot of patients. They might need to look at all of their billing records.

Dr. Ross and the entire staff are wonderful. They together make a team which is dedicated, caring and trustworthy. I not only want a pair of glasses to help me see better, I want to know that my eyes are healthy and that any problems will be addressed and treated promptly. Dr. Ross takes the time to answer all my questions, and it is very apparent that she truly cares about her patients. This practice charges a reasonable fee, and I feel much more confidence in them than I would going to a chain eye clinic. Definitely a "five star" practice.