Martinez Eye Associates

This location is easy to get to and is very clean and organized on the inside. The reception staff is very friendly and helpful and the optometrists are very good to work with. They explain things in great detail and answer all the questions that I had during my most recent visit. I have taken several of my children to this location and never had any issues. All of the staff were patient with them and got our needs met. The only reason I'm not giving this review five stars is because I did have to wait a significant time past the appointment time that I had scheduled. Had I not waited 45 minutes past my scheduled appointment. I would absolutely rate this five stars.

The people there are so very nice and friendly. They are like family to me. And they have a nice and clean office. With your insurance company you can get free glasses. Some insurance they are buy one get one free!! I really like that % P.S. Miss. Jackie.

Hailey was extremely kind and helpful, Mo was very nice, Dr. Abdul was nice. I would return and recommend to others based on my experience with these people.

Worst place to see a optometrist Dr Abdul is excellent. But service desk is a joke. With a appointment still had wait over two hours because the staff was at lunch. Don't make apointments when staff is going to lunch

I scheduled an appointment a month and a half ago, it's literally 30 minutes from my house, only to be told after I arrive to the appointment that my insurance was ineligible, and that I have to reschedule. If I could give 0 stars I would.

If I could give ZERO stars I would! My husband was a patient last year and had a good experience however this year has been a mess. Had to wait an hour past his appointment to be seen. The doctor gave a new contacts prescription and had him try on the new contact sample and did NOT check how they fit after just gave him the contacts and that was the end. Trusting a medical professional that this was the right prescription, the contacts were ordered for 1 year supply. My husband said later in the day he felt he could not see clearly. Tried to go back multiple times to get correct prescription and it's always a long wait (even with an appointment). Get your office together and don't make people waste their time!! Currently waiting for a refund on the contacts with them saying it would be a "process" to get money back and then 14 days once approved. You all are quick to take the money but slow to do a refund. Will be posting an update once we get our money back.

Horrible customer service! Submitted a form online to request an appointment a week ago and never got any kind of confirmation. So, I called to check if it was scheduled, or not. After calling 3 times, and being put on hold for over 5 minutes every time, I finally got somebody on the phone, only to be told that according to their "system" I have cancelled 5 appointments over the past year, so they can't schedule me for.an appointment unless I go in as a walk in. I have NEVER canceled an appointment with them and have, actually, only been seen there once. The person whom I talked to on the phone wasn't willing to do anything to try to figure out why the system might be showing this. Guess I'm back to looking for a new optometrist, once again!

Got an exam here on May 31, 2024. Lost my sunglasses and tried to order a replacement pair on June 11, 2025. Couldn't do it because the prescription was written for 12 months. Called Martinez Eye Associates on May 12 to try to get the prescription extended for a few weeks so I could order replacement sunglasses. They refused, saying I would need to get another exam because 365 days is obviously COMPLETELY different than 377 days. I know there are other optometrists who write prescriptions that are good for 2 years. I'm not going here to get another exam, because my memories of their waiting room are that it's the most miserable place on Earth. Even if you have an appointment, you're going to be waiting.