⭐Customer Reviews
4.6
★★★★☆
1048 reviews on Google
Today, I had the pleasure of experiencing excellent customer service @ LensCrafters Lawrenceville! I brought in 3 pairs of glasses, which were all in need of repair. Tightening an arm on one, another required adjustment on fit & last one needed a screw. All were fixed within a brief 10 minutes. Service was outstanding and rendered with no charge. They've won me over as a client. Highly recommend!!
I've been to plenty of LensCrafters far and wide all around the city of Atlanta. No matter what the most impeccable service, amazing attention to detail and willingness to help has never been better than here.
Just to give an example, I had a pair of Mehta Ray-Ban's that I was getting replaced for me warranty replacement through Ray van. When I went to replace them at the small location, it took nearly 8 weeks for them to arrive for frames only.
I recently had to do another warranty replacement on a pair. Which I gave in on 11/19/2025. Today being 11/30/2025 they already arrived and we're ready for pick up. Considering I went through the same experience just a few months ago at a different location even not being holiday time is rather impressive.
Needless to say, the staff has always been helpful, diligence, and very professional, actually going the entire system of how LensCrafters works. No matter where I am in Atlanta this will probably be might go to store from now on.
This place was wonderful and so were the people. I found frames I liked so they accepted me as a walk-in and the process was really quick. I always have a hard time finding frames I like, so I decided to stop by and take a look. This was my first time at LensCrafters, but I am glad I went. The doctor was also very thorough.
We truly want to give a shout out to Sammy, today she was amazing. She helped us out to the best of her ability and she was very easy to talk to, plus friendly with our baby boy. We cannot wait to come back and hopefully she is there. It was a pleasure working with her today.
I walked in today and was not acknowledged after about standing for like 10 minutes. No I be with you shortly or nothing. So I left and still didn't get a have a nice day or nothing. I went to the Len Crafters in snellville and was quickly greeted upon entrance. I will give them 5 stars.
This review has two very different parts.
Firstly and most importantly, Samantha is great. She is witty and intelligent and made the process quick and entertaining. She approached me willing to assist with anything that I could of thrown at her giving genuine feedback in the process. Kudos to her. Bravo well done ma'am. You are a pleasure to work with in every way.
Second part of my review. A pair of glasses to end up being $1300.00 for one pair (before insurance with lenses) with the frames only being $92.50 makes it quite unaffordable for those who do not have any insurance or lower industry standard insurance. The frames being only 7% of the pre-insurance price is incredibly frustrating. LensCrafters, I understand that you need to keep the doors open, I understand that there is an overhead for storage and wages but 93% for the lenses is quite ludicrous.
It was the best experience of getting a new glasses ever! They had the top technology equipment that allowed to complete your eye exam including retunal imaging in 5 minutes. Literally. No eye drops were required. Then the collection of the frames was abundant and included the top brands. The staff members were efficient and professional. Highly recommend! Thanks, Desmond. You are the best!
P.S. Someone in Google reviews asked if they offer walk-in. They didn't to me. However, their sign says they do. Good luck
I've gone to this location for over a decade and have only had great experiences. Today I went to get my annual exam with Dr. Mo, who was fantastic. She explained some things she saw during the exam and how to follow up with a specialist, and she was very professional and kind throughout the exam. The eye tech Kyla was also professional and efficient. Sammy was the associate that helped me pick my glasses, and she listened to what I liked, checked out the different frames I selected, and helped me narrow it down to the perfect pair. She gave me all the options, including a promotion they were running, but didn't push the additional purchase when I said no thank you. She was so helpful and thoughtful, I can't say enough good things about the experience I had today. Looking forward to getting my new frames soon!
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 1250 Scenic Hwy N Spc 1268, Lawrenceville, GA 30045, United States, Lawrenceville, Georgia 30045.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 678-512-0316 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 10 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Lawrenceville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Lawrenceville, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Lawrenceville, call +1 678-512-0316 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Lawrenceville?
Choosing a verified eye clinic like LensCrafters in Lawrenceville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.