Norcross Eye Center

I've used them in the past. They are a great place to go if you need an eye exam done on Friday, Saturday or Monday. I guess the rest of the week they just sell frames. If they were a 5-day a week doctor's office I'd give him a higher rating.

I liked coming here, they're polite and the receptionist is honestly friendly, comparing to other places I've been where they are all giggles and fake just because they're getting paid. The Dr is a little serious but I can tell that's his personality. My glasses came at the time they predicted they would arrive, I understand that right now due to covid some shipments delay. I'm very happy with my visit and the services they provided.

I usually don't write reviews, but after speaking to the receptionist and optometrist, I will never go there again. It's been 4 weeks and no one has called to follow up nor provide an update as to what happen to my contact order. The receptionist try to put the blame on my insurance (which was verified at the time of service and payments were made), the optometrist said it was company that was delaying the shipment. Excuses, excuses. Which ever lies you are telling, as least don't leave the customer hanging. I give it a -1 Star

They are so unprofessional I came to them on Decemeber the 12th to get my daughter's glasses and they said they would be ready in about a week. So two weeks passed and so I called on January 10th and they said they broke the lenses trying to put them inside the glasses First off why wouldn't you communicate that with me the customer. So unprofessional and I will never come back here ever again. So I called back monday they didnt answer so I recieved a call from them tuesday it's the 15 they took over a month to have my daughter's glasses. They do not know how to communicate nor do they give good customer service very. They will never recieve my business ever again

Very unprofessional. I called 2 weeks when I was told the glasses would be ready they were not ! I called on a Friday to see if they were ready and they told me that they should be ready Saturday or Monday , so I called Monday because I was told I'd get a call & they told me they would be ready Tuesday (the next day ) did not give me a time & I made sure they would be ready that day . They said yes . so I drove 1hr away to go pick them up & was told they were not ready . That the dr. Took them home to work on them . So I got upset , got into an argument with the lady and then walked out . She came out to the car with the dr. On the phone and he said he would ups me the glasses so I didn't have to come back and waste more gas (gave him my address) . I called later that day to ask for a tracking number & the lady told me the Dr. was going to come bring them to my house himself then they called back later & said would I like for him to come or ship them or give me $20 for gas money to come get them . I said ship them . Got the package the next day . The box was wrapped in printer paper , Scotch tape , inside the box was shredded paper with a paper towel & the glasses inside . I was recommended by my sons eye dr . To go here to get the glasses . So I didn't read the reviews but I will never go back there . Like I said very unprofessional, does not have good communication skills , very disorganized horrible business.

My fiance referred me here because of a coworker. The service is HORRIBLE. This man is trying to argue about what my insurance covers and don't cover and has charged me for things that are covered. Not to mention, he still have not given me my glasses that I have been waiting for for almost 2 weeks. They are so called ready but he won't cut them until the issue is resolved instead of giving me my money back once it is resolved. I'm sooooo over it! Very unprofessional. The frame choices they have SUCK .

Tried to go here to find some sunglasses for my son that were nicer than the ones at Walmart. We got here about 3:30 PM on a Monday, saw a sign in the door that said open, and saw they were open from 10 to 6. Then, we saw another sign that said "On break until 4 PM - call office if you have an issue". We did call the office, and come to find out they take lunch from 2 to 4, but there is no sign that communicates this to unknowing customers. How in the world do you have business hours are 10 to 6 when you take lunch from 2 to 4? That means your business hours are 10 to 2 and 4 to 6. They obviously don't value clear communication with customers. We will go somewhere else today.

Very neat clinic . The doctor is very polite, knowledgeable, patient,, friendly and helpful. The prices are reasonable and the assistants are very friendly and helpful. In all I like this Eye Center and I have been attending this Eye Center for treatment for over ten years