Georgia Eye Associates - Tucker

My experience with this office was slow, disorganized, and expensive, even with vision insurance. Dr C was fine, but there's almost always a long wait for the optician. The day I was there there was a fill in optician, and she didn't know how any of the processes worked or where anything was. I picked out some frames, showed her a pair of amber sunglasses I have that I like, and said I wanted a pair with shading just like them but a couple of shades darker. She insisted that I needed gray not amber, so I just went with it because I'd been there for about 2 hours at that point and I was ready to GO. It took weeks for them to come in because the lab apparently made a mistake and had to start over, and then when I finally went to pick them up, guess what? They were no darker than the other ones I have. The regular optician was there and she is borderline rude/condescending. They sent them back to darken them up and when they came back they were maybe only a half shade darker. I gave up and just took them. On top of all that, there were a lot of extra costs. I've never had an eye doctor charge extra for a refraction (vision) exam, but they do, an extra nearly $80 not covered by insurance, and they don't have any glasses under $500 apparently so I ended up having to pay an extra $80 on top of my insurance for those as well. Lastly, Dr C gave me 2 trial pairs of contacts with different prescriptions for monovision and told me to use whichever one I liked the best. I ordered the contacts online using the prescription on the box and they worked fine. However, when I went to reorder the company wanted a hard copy of the prescription, but apparently the doctor had never actually written in the chart what he gave me and the office sent in the wrong prescription. Now I'll have to send that order back when it arrives and reorder with the correct prescription. I won't be going back.

This place chargers about $500 for FIRST TIME customers despite not fixing issues. They are extremely unprofessional, especially on of the employees in particular. I believe her name was Eve. However, the doctor was kind and good to me. Still, this is the worst medical experience I've ever had. I've never expected such a bad experience in my life. I am truly disappointed. Do not recommend this place to everyone. More individuals need to speak up about the issues behind this place. Most of the more positive reviews feel false. They bill you inconveniently and unreasonably (when it comes to price). Many other low reviews have experienced the same thing. It appears occurrence is not rare here.

Great office. Everyone was wonderful especially Dr. Rabitsch. She performed a thorough eye exam and took time to explain things and answer questions. Eve was especially helpful in selecting frames. It was a great experience. I highly recommend them.

Do not go to take your child to this practice. Dr. R left my 8 year old in tears after we waited for 50 minutes to be seen by an optician for a contact lens fitting, only to be left halfway through for her to attend to another patient. We had to stay past closing, but were probably only seen for a total of 20 minutes by any staff. Dr R rudely told me I had scheduled my son's appointment incorrectly (this was our second time trying to be seen for contacts... once I made the appointment in person. The second time I did it online. Apparently both are wrong.) and then turned us away for being in the office past closing. When I reminded her that we had been on time but not seen timely she retorted that I should "do the math and figure out the average" since they had stayed open. Again this is my second time trying to have my child seen for contacts. And it still was not resolved. And my child was left crying feeling like he did something incorrect. Dr. R should not see child patients if she cannot handle them in child friendly terms. The staff should make clear how to make appropriate arrangements for the appointment needed, because apparently it's not right when I ask and follow instruction in person nor is it correct when I make an appointment online. Beyond a doubt the most unprofessional treatment I have dealt with, and that's saying a lot as many doctors and physicians are not great with bedside manner. Today took the cake. Look elsewhere if you want to be seen timely and treated with any courtesy or respect.

This was my first time as a new patient. I was given a warm welcome. The staff and nurses were very kind and warming . Very attentive to your needs. Im more than overly satisfied with my Doctor. He told me to call him Dr. C so that's what it will be. He is very kind, compassionate, and patient oriented. So very knowledgeable. He explained every thing from A to Z. There are not enough words to say, but I know it's not said enough...THANK YOU.

This was the first time in my life that I had to tolerate such rude and disrespectful behavior from an optician named "EVE". It was my first visit to this location, and I had very bad experience. While the doctor was fine, the staff especially the optician was extremely rude and disrespectful. There is so much I could say about her but I dont want to write but her behavior was so rude with me from the beginning. She brought only 4 frames for me to try on and told me "to put the frame back on the table dont hand them to me as I dont like it" I found very strange and impolite. At the end, when I asked her to explain the bill for my glasses she made, she made an angry facial expression and then after brief explanation she started laughing at me. What kind of customer service is this? It was extremely insulting. Management seriously need to train this employee. I will never ever return to this location and will never recommend it to anyone.

She is the best eye doctor I have ever had. 1.explained all terminology succinctly, 2.WANTED to find the root cause of my pain, 3. provided trial dry eye medication in the spot 4.She used a treatment other doctors hadn't considered, AND took into account my family history 5. Accepts Tricare 6. She is knowledgeable and she's relatable. 7. Her technician is too 10/10 highly recommend

Do NOT go here. Never in my life have I ever experienced Islamophobia. This was the first. Coming here for the first time, I was planning on buying new glasses. However, I was met with this one optician, EVE, who was highly unprofessional. I was yelled at and laughed about over small questions. I make sure to never upset anyone so I took it kindly, however, I never once received the same back from her. I wasn't allowed to touch certain glasses, being limited, and was verbally insulted. In addition, I was told I had to pay $450 for being a new customer despite my insurance covering everything. For being a first-time customer, I believe that's outrageous and possibly even skewed. I don't plan on coming here again. I truly felt insulted. I'd never recommend this place to a family member or friend, so I'd suggest many to not come here either. For simple glasses, I was treated with such disrespect, especially by "EVE."