⭐Customer Reviews
4.7
★★★★☆
40 reviews on Google
Not bad. Location is decent. There is two separate entities in the store. It's a little confusing. This was explained and cleared up quickly. I was able to make an appointment pretty fast. The Eye Doctors staff was friendly and efficient.The Eye Doctor was good and thorough. I did have to wait a while to get my glasses made up after I picked a frame. It was pretty busy. Frame selection is ok. Could be more options for safety frames, but luckily the one I wanted was available. Claire was great, no complaints and got my regular and safety glasses processed fast and got a good understanding of what options there was. My glasses were made in 31 minutes. Overall a decent experience. I might add an extra star after I get my safety glasses or if I get a gift card for my review. I will go back again.
Thank you.
These people are amazing. Suzie , Chad, Trace and Maple there customer service deserves a 5+. They totally accommodated me. I did go in several times no one's fault but my own. Love my new glasses prescription is right on. I had to get my glasses adjusted a couple of times no problem for them. Also ended up exchanging frames once again no problem. They were very nice courteous professional. Highly recommended
As anyone who wears glasses knows, getting new glasses is very stressful! At least for me it can be, but I just had the best experience!! Chad at the new Eyemart Express was so amazing! He was so professional, calm and spelled out all options for the frames, lens and care. He took time to make sure I was comfortable in understanding, encouraging questions or doubts. He even helped pick out the frames that I probably would never have even looked at and I love them! Then, he fixed my broken glasses, adjusting them, and cleaned them up so I could get through until my glasses were ready. I would whole hardly recommend them. Tell Chad I sent you.
I was in and out in 25 minutes! Suzie was very helpful in finding my insurance information from the last time I had gone in as I didn't have my insurance card on me. I got a text that both pairs of glasses were done within 20 minutes of leaving (I just had to pick them up the next day as I was on a time crunch). I'm very glad this location opened so now I don't have to drive to Spokane because I'm lazy. Thank you, Suzie! I recommend this place to anyone that prefers to NOT buy their glasses online especially if you want/need them the same day!
I was helped by a very courteous, friendly, patient, understanding, knowledgeable and professional employee while getting frames for my eyeglass prescription. Her name was Claire. It had been a long time since I had gotten frames, anywhere. Claire politely brought up several suggestions and small concerns about what kind of frames would best fit my nose and be best for the centering of my eyes, within the types of (wider) frames that I had originally picked out. I also had several specific questions related to frames and lense types that I had previously come up with on my own, and Claire was very knowledgeable in answering them, as well. All the other employees who I briefly interacted with during my visit there, were all friendly, and greeted me when I entered the store.
Dr. Lambert is the best eye doctor I've ever been to and I'm 59. He was very thorough in explaining what the exam found, compassionate, caring and genuinely listened to my health concerns and referral to my primary doctor.
Suzie was outstanding with her customer service in helping me choose of frames and lenses, as it is not an easy choice for me. She made it a seamlessly comfortable and enjoyable, happy experience throughout the entire process and also genuinely listened to me in assessing my needs.
Best optical place in the Northwest
The service at this business in Coeur d'Alene was absolutely awesome. They had a really nice selection of frames and made me two pairs of glasses within a little over an hour. Very fair pricing and excellent customer service. I will be going back in the future.
It's been YEARS since I've gotten new glasses and this Eyewear express has a good selection and frame prices ranging from $19.99 and up! I believe there we're even some lower priced! The employees were very helpful and quick to assist. I'd recommend this place to anyone. And if you've got to have your lens sent for from the lab, the return time is amazing- It only took 4 or 5 days from the time ordered to the time I picked them up.(I got 2pair w/the HD lens- anti scratch - night time vision anti glare etc and it was about $300 total!) + 1yr frame warranty free. Not bad :>
My Appologies! I thought this posted back on Nov. 6th!
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[?]Frequently Asked Questions
Where is Eyemart Express located? +
Eyemart Express is at 7307 N Culture Wy, Coeur d'Alene, ID 83815, United States, Coeur d'Alene, Idaho 83815.
What services does Eyemart Express offer? +
Eyemart Express provides comprehensive eye care including services for this business. Call +1 208-956-0017 for specific service availability.
What are the opening hours of Eyemart Express? +
Eyemart Express is open 9 am-7 pm. Closed on: Sunday
Does Eyemart Express accept walk-in patients? +
Eyemart Express in Coeur d'Alene accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Eyemart Express? +
Consultation fees vary by service at Eyemart Express. Basic eye exams typically start from $50 to $150 in Coeur d'Alene, while specialized treatments and surgeries may cost more.
Is Eyemart Express equipped for emergency eye care? +
Eyemart Express provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Eyemart Express
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
How to Get Help at Eyemart Express
To visit Eyemart Express in Coeur d'Alene, call +1 208-956-0017 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Coeur d'Alene?
Choosing a verified eye clinic like Eyemart Express in Coeur d'Alene ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.