Koziol-Thoms-Boundaoui Eye Associates

Split comment: I was sent by the VA; I actually live across the street. It was packed. Closed my office as all doctors/dentists want you to fill out an application. The woman had me fill out 3 pages, DL. All I said was the VA sent it. She got up and walked away, thinking she was delivering a file to a file. She never came back. I gave the papers to a nice girl, and she said I only needed one page .(no big deal). The VA did 2 days of exams, also 3 weeks early , thinking that would suffice, and said it was 4 blocks away at 1:40. An hour later, a nice girl took me in back. She was asking questions like, Do you have glaucoma in both eyes? Even though she is looking at the screen. It seemed she was repeating everything. Even though they have all the info, they have to do it again. (?) Is this so they can charge VA more? 1/2 hour later,later I was brought into a small carve out with an eye machine. It's the lunchroom with the girl in a 6 x 6 plus 4-5 girls chattering and giggling. What caused me to complain? Another woman, very nice; she was a sharp cookie. She said the woman disappeared. Lied said I refused to give my VA CARD 100%--a lie. The woman at desk asked for my DL, still not a problem. Since I left my license in my car, I had to walk across the street.I walked out. If they have to lie about ID how can I trust them cutting into my eyes. Because of her they lost thousands

Yesterday I had my second cataract laser surgery done by Dr Ali. I can not say enough good things about her! She is compassionate, knowledgeable & very pleasant! I am throughly pleased & would highly recommend her to anyone needing cataract surgery!!! She is an asset to this office! Also the front desk women are great too!

I Hade an absolutely "GREAT EXPERIENCE" with my "Cataract Surgery." Very easy - no pain or side affects. Dr Ali is very precise, she answered all my questions with no hesitation. I would recommend "Koziol - Thoms Eye Associates," to all my close friends an relatives. Thank you for the Great eye surgery experience.

Appointment at 11, arrived at 10:50 and left at 11:55 without being seeing. Please have some respect for people's time. Not everyone who visits your clinic is retired or has the flexibility to wait for extended periods of time. The whole point of scheduling an appointment is to minimize disruption to their work and personal responsibilities. At this point, it may be more practical to accept walk-ins, as scheduled appointment times are not being honored

I had cataract surgery in both eyes about a year ago. Dr. Ali did a marvelous job! Only need glasses to read. Yay!

I had two cataract surgeries with Dr Rasha Ali. The staff is friendly and efficient. Dr Ali's ability to make patients feel comfortable is amazing! I had multiple issues with my eyes. She is far more than an excellent surgeon. She is ALWAYS extremely generous with her time, addressing the many questions and concerns I had. I did have many. I would HIGHLY recommend Dr Ali for your eye concerns. She goes above and beyond. - Linda C.

Dr Ali is incredibly compassionate, patient and was very thorough in explaining my cornea transplant procedure. She took the time to answer all of my questions. She makes you feel that she is truly vested in you as a person not just another patient. Each and every one of the Kozial-Thoms team was courteous and professional. Highly recommend

Was a patient here for several years. I will never go back due to the mistakes they make in the billing department. They send bill after bill all with different amounts. Just when you think you're all paid up they send you more. No one in billing department will pick up phone or call you back. Once I got billed for contacts that I already paid for when I picked them up. I had to physically go in with a copy of my bank statement to prove it. Once they sent me a refund and I got a bill for that same amount a week later. Absolute chaos!