Pearle Vision

My girlfriend and I came in yesterday, and received excellent assistance from Jennifer and Brandon, who set up our appointments for today. They also were very helpful with ny problem of typically being able to see around my glasses Jennifer continued to be of great assistance, and between a smooth pair of doctor visits, helped us choose frames and we were even able to discuss lenses and their tradeoffs. I always come here because of the excellent service, and Jennifer and Brandon were no exception in this regard. If looking to see the doctor, be sure to make an appointment in advance. Highly recommend.

The fantastic trio---Alaina, Jennifer, and Saira----made my day. The ladies were attentive, engaging and genuine in their interactions. They even wished me a happy birthday and asked how it went. These days, people are so remiss of others and are often self focused but not these three. I really appreciate Alaina's welcoming smile and compliments about my kids and their respectful interactions with her , Jennifer's sense of humor (she laughed at my terrible jokes lol) and patience with my kids, and Saira's approachable and warm temperament and additional compliments on my parenting. Dr. Berry is awesome as well. He is always full of jokes, and is very thorough with our examinations. These attributes make the visit easy and welcoming. The team at the Bolingbrook Pearle Vision is unmatched!

Pearl Vision located in Bolingbrook is top notched. I had an absolutely, awesome experience with the staff there. I needed an emergency pair of glasses made asap and they stepped into action in an amazing way. Noah assisted me with getting the approvals needed. He was patient, kind and determined to get things done as quickly as possible for my son who had been hospitalized. He's great at his job. Antonio and John worked along his side to make sure the order was expedited and they did what needed to be done to make it happen. They didn't have the frame we last ordered but they took the time to find new frames with almost the exact same measurements as the ones previously ordered. They did all of this in one day and it was all done over the phone. I didn't go to the store until they told me the glasses were ready. Antonio greeted me with such kindness when I went to the store to pick up my order and showed such concern for our situation. The team that assisted me, Noah, Antonio, and John are all superstars. They exceeded my every expectation. They truly care about their customers and go above and beyond when assisting them. I hope the corporate office knows they have an extraordinary team at this location. Thank you Pearl Vision (specifically Noah, Antonio, John) for outstanding service

My husband and I both went in for an exam and a new pair of glasses. We both ordered the glasses after the exams. My husband ordered his before I had a chance to pick my frames, they had dilated my pupils and I could not see the price tags very well. When I finally decided on a frame I was very specific that I did not want any special additions to my lenses. I wanted them very basic, none of that blue light stuff or anything that was not necessary. I was told this was fine and supposedly they were priced out that way. When I went to pick up my glasses there were extra charges on there totalling $76 out of pocket. I asked what the add ONS were, they were explained to me and I said, I specifically asked not to have these add ONS. I don't want them. The girl at the counter said there was nothing they could do so she offered me a free care kit. My husband went this past Saturday to get his and had a charge that he questioned. The same person that took care of me when I picked up my glasses could not explain what the charge was. I've been to two other locations and never had any extra charges or add ONS to my glasses that I didn't ask for. My husband originally went to another location as well and never had extra things on his bill. We will for sure never visit this location again. We only went here because it's in the neighborhood. I will go back to the other locations where we are not over charged and fooled. I will be going to corporate on this.

Had a great experience buying my first pair of glasses Everyone was a great help. The store is very clean and professional. I would refer Pearle Vision to all of my family and friends. Very efficient. And very considerate. The dr was extremely pleasant. Made everything real smooth. I will def return to get more glasses.

Brandon and Jennifer were amazing! Brandon helped fixed my glasses for me and Jennifer was extremely patient. They were very energetic and helped me pick out my perfect pair!!

Dr. Barry was very patient with me being quick and efficient in my appointment. Good teacher for a vision exam. Haha Not an idiot, guess my humor doesn't translate over a google review, anyway. Antonio is very personable and friendly with every one of his guests that walks in. 10/10 recommend for service

Optician Jon Prange is a master craftsman. I had four pair of glasses that needed adjustments. He gladly sat me down and talked shop with me while he fixed all four pair. I walked out with what seemed like four new pair. Thanks Jon!!! All of the people who work in the location are top notch and I have always had pleasant visits.