📋 Eye Care Provider
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Big City Optical - River North on Grand Ave
📍 38 E Grand Ave, Chicago, IL 60611, United States
[x] Active Centre⭐ 4.8/5 (215 reviews)🏆 Expert Choice🕐 10 am-7 pm📞 +1 312-794-2020⏱️ 3 min read
Big City Optical - River North on Grand Ave
Eye Care Provider
38 E Grand Ave, Chicago, IL 60611, United States
Chicago, Illinois 60611
Call Now
bigcityoptical.com/river-north-on-grandeOfficial Website
Area / Ward
Near North Side
PIN Code
60611
Plus Code
V9RF+QC Chicago, Illinois, USATimings
10 am-7 pm
Verified May 2026
Digital Business Card
Big City Optical - River North on Grand Ave
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⭐Customer Reviews
ER
★★★★★
Love being a patient here. The team is so friendly and helpful. They help me pick frames based on the shape and size of my head and I love their suggestions. And they do have a great collection of styles. Behind the scenes, the doctor takes the time to talk through everything with me and make sure everything was perfect regarding my vision. I would recommend for anyone seeking high-quality eye care.
KH
★★★★★
I had an amazing experience at Big City Optical! From the moment I walked in, I felt truly welcomed. The space is clean, organized, and has a very comfortable atmosphere.
A special thank you to Erin and Arianna -- their service was outstanding. Both of them have such warm, friendly personalities and are incredibly service-minded. They went above and beyond to help me, answered all my questions, and made the entire process smooth and enjoyable.
If you're looking for excellent customer service and a place that genuinely cares about their clients, I highly recommend Big City Optical at this location. I'll definitely be coming back!
LN
★★★★★
We were visiting from Florida & I really needed an eye exam. I saw Big City Optical while walking down the street & decided to just pop in to see if I could get an exam. We were immediately greeted by Erin & Ariana. Both of these young ladies assisted me with scheduling an exam & picking out the best frames to fit my face. They were so respectful, pleasant, friendly, and helpful! I really enjoyed my time there & they made my visit to Chicago even more memorable! These young ladies are a great asset to your company & I hope to see them again! And I can't wait to get my new glasses!!! Thank you so much!!!
RD
★★★★★
Had a great experience at Big City Optical on Grand Ave. Alyssa was super helpful, informative, and took the time to explain everything clearly without rushing me. She made the whole process easy and stress-free. Really appreciate the care and attention
R
★★★★★
This was one of the best experiences I've ever had at an eye doctor. Dr. Bhatt was super attentive and helpful. She listened to my requests and concerns and took them into account, unlike other eye doctors that have brushed me off in the past. The two women at the front desk were also incredibly helpful. It's because of them that I have a pair of glasses I actually like! This is the first time this has happened in over 10 years. 10/10 experience!!!
C
★★★★★
I got an awesome service from Erin. She was really kind and friendly. She fixed my glasses within 2 minutes, which I couldn't do by myself for about an hour. Also, there are many kinds of glasses that I hoped to buy. I will gladly come here again and buy glasses if mine is broken. Thank you so much for your service!
JC
★★★★★
Exceptional customer service, a plethora of luxurious designer products to select from, and I was assisted promptly and thoroughly. Pretty decent experience overall <3
HK
★★★★★
Had a great experience at Big City Optical on Grand Ave. Alannis was extremely helpful and patient throughout the entire process -- from explaining each step clearly to helping us choose the right Ray-Ban frames. She even stayed past closing time (after 7 PM) to make sure we were happy with our purchase. Really appreciated the excellent service!
📈Quick Comparison: Top Eye Clinics in Chicago
| Name | Rating | Phone | Link |
|---|---|---|---|
| Big City Optical - River North on Grand Ave Current | ⭐ 4.8 (215) | ✅ Yes | View Details |
| Pearle Vision | ⭐ 5 (2179) | ✅ Yes | View Details |
| LasikPlus | ⭐ 4.9 (2038) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Big City Optical - River North on Grand Ave located? +
Big City Optical - River North on Grand Ave is at 38 E Grand Ave, Chicago, IL 60611, United States, Chicago, Illinois 60611.
What services does Big City Optical - River North on Grand Ave offer? +
Big City Optical - River North on Grand Ave provides comprehensive eye care including services for this business. Call +1 312-794-2020 for specific service availability.
What are the opening hours of Big City Optical - River North on Grand Ave? +
Big City Optical - River North on Grand Ave is open 10 am-7 pm. Closed on: Sunday
Does Big City Optical - River North on Grand Ave accept walk-in patients? +
Big City Optical - River North on Grand Ave in Chicago accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Big City Optical - River North on Grand Ave? +
Consultation fees vary by service at Big City Optical - River North on Grand Ave. Basic eye exams typically start from $50 to $150 in Chicago, while specialized treatments and surgeries may cost more.
Is Big City Optical - River North on Grand Ave equipped for emergency eye care? +
Big City Optical - River North on Grand Ave provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Big City Optical - River North on Grand Ave
Discover exceptional eye care at Big City Optical River North on Grand Ave. Our skilled eye doctors and optometrists provide comprehensive eye exams to ensure your eyes are in great condition. Explore our wide range of eyeglasses and contact lenses, each tailored to match your style and preferences. Experience personalized eye care today!
How to Get Help at Big City Optical - River North on Grand Ave
To visit Big City Optical - River North on Grand Ave in Chicago, call +1 312-794-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Chicago?
Choosing a verified eye clinic like Big City Optical - River North on Grand Ave in Chicago ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 10 am-7 pm |
| Tuesday | 10 am-7 pm |
| Wednesday | 10 am-7 pm |
| Thursday | 10 am-7 pm |
| Friday | 9 am-5 pm |
| Saturday | 9 am-5 pm |
| Sunday | Closed |
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📍Nearby Centres
395 m away
718 m away
22.5 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJEWa3B-stDogRm9B2-54cLb4
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJEWa3B-stDogRm9B2-54cLb4
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