Chatham Optical

I went in with my husband, to support our neighborhood business in May. It is December and we still don't have glasses. We took exams, ordered the frames, but they are never in the office. I don't know how we caught them in the 1st time, and I don't know how they stay in business. They seem like really nice people though. Their attitudes were more than pleasant. I just can't rate them any higher than one star because I didn't get the product I paid for.

I've been to Chatham Optical twice escorting a family member and I must say I'm not impressed by the lack of communication and professionalism. Today I had an encounter with a male staff person who was rude and unprofessional and who wanted to check me because I complained about waiting a long time (1hr) in the lobby to only be brought to the back room to sit for an additional 20 minutes again without being notified on why it was taking so long. This individual told me that the conversation between my Aunt and I could be heard down the hall and it wasn't appreciated. When did it become a issue to speak your displeasure in a private room that was the size of a closet? Or better yet, how about that fact I could hear every conversation he had but it wasnt my place to say "Hey can you lower your voice"?To add further fuel to the fire I was told I was acting ghetto because I voiced my displeasure on his unprofessionalism and that he won't speak to me in an aggressive manner and not get the same in return. Not once did I curse him or become aggressive. Even after I stop talking and suggested he do his job he still wanted to argue. Prior to our issue he was rude to a male senior citizen who had a problem as to why he had been there since 9am and it was 10:45am when another patient was called before him, so he spoke up and of course Mr. Rude was unprofessional with him. So is this a pattern? Especially since the clients are elderly. Dr. Wyatt is a nice Doctor and I hope her business continues to thrive but she needs to make it known to her staff that being rude and unprofessional won't be tolerated especially if it can cost damage to her practice.

This place has a large display of glasses both sun and prescription, They have a doctor on site so you can get your eyes checked and get your glasses. The deals are fantastic, I purchased 2 pairs of glasses and I love them. Now I can't wait to go back for those Cazal I want, they are a must have. I've been searching for them everywhere.

The staff was welcoming, gave me time to look at all the eyewear options, but was ready to help as soon as I had questions.

Clean environment, friendly staff and very knowledgeable and an excellent doctor on site. I would recommend everyone to go to Chatham Optical for your eye care needs.

The staff is amazing! Extremely helpful and patient! The prices are also affordable for an array of different brands. I recommend!

I love my eye doctor and I am so happy she have a on private office, she's an excellent doctor

This is a wonderful place to come if you are in need of eye care ASAP! They will get you right before you come in