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CustomEyes Ogilvie

📍 500 W Madison St g011, Chicago, IL 60661, United States
[x] Active Centre⭐ 4.8/5 (17 reviews)🏆 Expert Choice🕐 9 am-5 pm📞 +1 312-526-3121⏱️ 3 min read
📍

CustomEyes Ogilvie

Eye Care Provider
🏢
500 W Madison St g011, Chicago, IL 60661, United States Chicago, Illinois 60661
📞
Call Now
+1 312-526-3121
🌐
www.customeyes2020.comOfficial Website
🏘
Area / Ward
West Loop
📮
PIN Code
60661
📌
Plus Code
V9J5+WR Chicago, Illinois, USA
🕐
Timings
9 am-5 pm
Verified May 2026
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CustomEyes Ogilvie

📞 +1 312-526-3121
📍 500 W Madison St g011, Chicago, IL 60661, United States...
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📷Photos (60)
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⭐Customer Reviews
4.8
★★★★☆
17 reviews on Google
5★
16
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JH
Jeremy Haggard
Jan 16, 2026
★★★★★
I was at work downtown when I found myself in a medical bind. My eye began hurting, and I found that my contact lens had torn. If you wear contacts, you know that keeping a ripped lens in is unbearable, but going without one causes massive headaches. I found CustomEyes Ogilvie on Google Maps and gave them a call. Even though I wasn't an active patient, Ashdon treated me with total respect and courtesy. He immediately set me up with a temporary replacement to help me get through the workday. I cannot express how much I appreciate the kindness and quick help. They truly turned a bad day around. Highly recommend!
HL
Hunter Lowry
Dec 02, 2025
★★★★★
Mary and Ashton were great! Got in in a hurry and they took care of me! Highly recommend working with dr K
LB
Leah Brown
Dec 20, 2023
★★★★★
My experience at CustomEyes Ogilvie was excellent due to the assistance I received from Sarah. She is very knowledgeable and friendly. Sarah provided such great customer service and was very instrumental in helping me choose the appropriate eyewear and navigate my vision insurance benefits. I haven't had such a great customer service experience as a consumer in a very long time ANYWHERE.
PP
Priyanka Prasad
Apr 12, 2024
★★★★★
Dr. Jeelani, Sarah, and the whole team and CustomEyes Ogilvie are the best! They are so caring and go out of their way to be helpful. I'm moving away and will definitely miss coming to this practice for my eye care.
CP
Cher P
Jan 04, 2023
★★★★★
My husband and I had exams and bought new glasses at CustomEyes Ogilvie. What a great experience! Dr Hansen and Sarah Surisook both took excellent care of us. And the background music was pretty cool too. We both highly recommend this place!
B
betty⭐ Local Guide
Nov 05, 2019
★★★★★
I was absolutely NOT looking forward to picking out frames and was positive that I would have to deal with pushy, car salesman-style reps. Julio, however, was so helpful without being overbearing and he made sure that I left with something that complimented the shape of my face and that I really loved. he was extremely professional, and really listened to what I wanted, which led some great recommendations. extra bonus points for the excellent music selection playing on the overhead system; by the time I left I felt like I'd been hanging out with a super chic crowd instead of running a humdrum errand at a BORING optical shop. Thanks, Julio!!!
MY
Maria Yareli Vazquez⭐ Local Guide
Jun 18, 2021
★★★★★
I got a pair of glasses there well worth the price. I got a ton of positive complements from people that I'd not even know and they were all positive. Would define be back in the future.
SK
Simon Kissler⭐ Local Guide
Jan 15, 2023
★★★★★
Great location, awesome service, super responsive and friendly. I love the selection they have for frames and the thorough and thoughtful service. The location inside the Ogilvy station is awesome and so convenient.
📝 See all reviews on Google ->
📈Quick Comparison: Top Eye Clinics in Chicago
NameRatingPhoneLink
CustomEyes Ogilvie Current⭐ 4.8 (17)✅ YesView Details
Pearle Vision ⭐ 5 (2179)✅ YesView Details
LasikPlus ⭐ 4.9 (2038)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is CustomEyes Ogilvie located? +
CustomEyes Ogilvie is at 500 W Madison St g011, Chicago, IL 60661, United States, Chicago, Illinois 60661.
What services does CustomEyes Ogilvie offer? +
CustomEyes Ogilvie provides comprehensive eye care including services for this business. Call +1 312-526-3121 for specific service availability.
What are the opening hours of CustomEyes Ogilvie? +
CustomEyes Ogilvie is open 9 am-5 pm. Closed on: Saturday, Sunday
Does CustomEyes Ogilvie accept walk-in patients? +
CustomEyes Ogilvie in Chicago accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at CustomEyes Ogilvie? +
Consultation fees vary by service at CustomEyes Ogilvie. Basic eye exams typically start from $50 to $150 in Chicago, while specialized treatments and surgeries may cost more.
Is CustomEyes Ogilvie equipped for emergency eye care? +
CustomEyes Ogilvie provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About CustomEyes Ogilvie

Based in the 500 West Madison Atrium, CustomEyes Ogilvie expresses style, class, and innovation through our eye care services. Whether you are looking for some new frames to accentuate your features or would like to book a routine eye examination, our Ogilvie store is the perfect place for you! Located across the street from Union Station and with in-building access to the Metra Rail commuter lines, you can come to see us on your lunch break or if you are having a wander around The West Loop and Fulton Market District. We're here at your convenience! Call us at (312) 526-3121 or email us at ogilvie@customeyes2020.com.

How to Get Help at CustomEyes Ogilvie

To visit CustomEyes Ogilvie in Chicago, call +1 312-526-3121 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Chicago?

Choosing a verified eye clinic like CustomEyes Ogilvie in Chicago ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday9 am-5 pm
Tuesday9 am-5 pm
Wednesday9 am-5 pm
Thursday9 am-5 pm
Friday9 am-5 pm
SaturdayClosed
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJBRkSrWMtDogRlTr_F_dsiY4
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