📋 Eye Care Provider
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LensCrafters at Macy's
📍 Located Inside Macys, 111 N State St, Chicago, IL 60602, United States
[x] Active Centre⭐ 4.7/5 (167 reviews)🏆 Expert Choice🕐 10 am-9 pm📞 +1 312-634-9535⏱️ 3 min read
LensCrafters at Macy's
Eye Care Provider
Located Inside Macys, 111 N State St, Chicago, IL 60602, United States
Chicago, Illinois 60602
Call Now
local.lenscrafters.com/il/chicago/111-noOfficial Website
Area / Ward
Chicago Loop
PIN Code
60602
Plus Code
V9MF+99 Chicago, Illinois, USATimings
10 am-9 pm
Verified May 2026
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LensCrafters at Macy's
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⭐Customer Reviews
LR
★★★★★
I came in yesterday and was in a rush, everyone was really nice and helped me with the glasses selection. I had to come back today to finish purchasing but the store associates seemed to remember me from yesterday. I like the selection here more than the LensCrafters a few blocks away north. I got really cute glasses and they're expected to arrive soon which is awesome!
AA
★★★★★
Love Dr. Khan! She's extremely thorough and genuinely cares about her patients. I've worn glasses my whole life but haven't always been consistent. I was diagnosed with latent hyperopia and thought I understood what that meant -- but Dr. Khan explained it in such a clear, relatable way that it finally made sense. Together, we came up with a plan to adjust my vision and work toward ongoing improvement. She took her time during the exam and made sure I got the best possible results. Highly recommend!
D
★★★★★
India was extremely helpful amazing associate. I left very satisfied with both of my orders today. Amazing customer service. I will be going back.
DA
★★★★★
A very friendly and professional place to go for eye care. Technicians are very beneficial in assisting with eyewear selections to fit your everyday needs. My insurance was approved before I arrived, and my visit went very smoothly. My ophthalmologist examined and educated me on my health care beyond eye care. Expressed the importance of continuing a healthy lifestyle will benefit my visual health. I am very pleased with my experience at the Macy's location.
KW
★★★★★
Destiny has gone beyond expectations with the service she's provided. She has suggested frames that I've purchased. When I give her an idea of what I'm looking for, she's always quick at locating examples!
JM
★☆☆☆☆
The short white guy with the glasses has a very bad attitude and seems to be selective about who he offers his Customer Service to. I'm hoping it wasn't because I'm black..... Would never return and do not advise anyone else to go here either Way expensive to be treated like that
EA
★☆☆☆☆
Dr. Smith did not tell me when tests cost extra. I did not even get a copy of my prescription; she had me take a picture of my prescription. She essentially forced a contact into my eye during my lens fitting and wanted me to sign off on being trained before I had gone through the training. I left without contacts because of how uncomfortable I felt during the interactions. Also, at most places they will offer to tighten/clean your current frames but that did not happen here. It's a small thing but makes a big difference in service. I'm sure the prescription is fine but I will be getting my lenses elsewhere -- with my PICTURE of a prescription.
MM
★☆☆☆☆
I had an 1230 appointment on Saturday, August 9. I was there 25 minutes early. I walked around tried on glasses. No one greeted me. No one said can I help you they were walking around talking making phone calls I cannot believe the service I got as soon as the gentleman Walked in of another race. They greeted him immediately. I cannot believe it. I couldn't believe I was treated this way!
📈Quick Comparison: Top Eye Clinics in Chicago
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters at Macy's Current | ⭐ 4.7 (167) | ✅ Yes | View Details |
| Pearle Vision | ⭐ 5 (2179) | ✅ Yes | View Details |
| LasikPlus | ⭐ 4.9 (2038) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters at Macy's located? +
LensCrafters at Macy's is at Located Inside Macys, 111 N State St, Chicago, IL 60602, United States, Chicago, Illinois 60602.
What services does LensCrafters at Macy's offer? +
LensCrafters at Macy's provides comprehensive eye care including services for this business. Call +1 312-634-9535 for specific service availability.
What are the opening hours of LensCrafters at Macy's? +
LensCrafters at Macy's is open 10 am-9 pm. Open all days.
Does LensCrafters at Macy's accept walk-in patients? +
LensCrafters at Macy's in Chicago accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters at Macy's? +
Consultation fees vary by service at LensCrafters at Macy's. Basic eye exams typically start from $50 to $150 in Chicago, while specialized treatments and surgeries may cost more.
Is LensCrafters at Macy's equipped for emergency eye care? +
LensCrafters at Macy's provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters at Macy's
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters at Macy's
To visit LensCrafters at Macy's in Chicago, call +1 312-634-9535 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
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Choosing a verified eye clinic like LensCrafters at Macy's in Chicago ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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Trust Score: Excellent
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| Monday | 10 am-9 pm |
| Tuesday | 10 am-9 pm |
| Wednesday | 10 am-9 pm |
| Thursday | 10 am-9 pm |
| Friday | 10 am-9 pm |
| Saturday | 10 am-9 pm |
| Sunday | 11 am-8 pm |
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📍Nearby Centres
493 m away
2.1 km away
1.0 km away
502 m away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJc6HWPqUsDogRbLHtMoKe11w
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJc6HWPqUsDogRbLHtMoKe11w
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