Red Eye Eyewear

DO NOT TRUST THE STAFF IN ANYWAY The eye exam with Dr. Gifford was comfortable and informative. However, the exam took place 15 minutes after my scheduled appointment. The staff was also not transparent about what I would be billed for. I wanted a simple eye exam that was covered by insurance but I was billed for an additional item that I wasn't asked to confirm during the appointment but was performed anyway. Continuation - I now, months later, find out that my prescription was incorrect and that they are not responsible for correcting it in anyway. I don't understand how I can penalized for not immediately using a prescription when I was told during the exam that my prescription had NOT changed and I still had glasses and months of contacts in the correct prescription. They wanted me to pay for another comprehensive exam to fix their mistake. I could see 20/20 in my old prescription and I'm blind in the one issued by Red Eye Optical. What an amazing circus, run by the most idiotic clowns.

Great place. We've been going to Red Eye for several year. The staff is always warm and welcoming and it's like no time has passed between visits. With a broad selection of eyewear and great recommendations for contacts or even LASIK .

Dr. Patel saved my vision! I've been going to Red Eye for many years. The service has always been good, and I like the photos they take of the inside of the eye to look for changes year-over-year. But this is only the tip of the iceberg. On March 8th I took a blow to the head. Seemingly nothing much. It hurt. It was annoying. I got on with my day. But, the next evening I noticed a flash of light kept popping up in the corner of my eye. A quick Goog told me it was likely an issue with my retina (none of the usual "it could be a cold, or cancer--just the one thing). I made an appointment online and Dr. Patel took a photo inside my eye. There was nothing to be seen. However, 2 weeks later as I sat at my desk minding my business, I saw a black wavy line in the corner of my eye. Something that moved with the liquid in my eye. Moments later, that black line was many fine black lines spider-webbing across my field of vision. In another minute, it was gone. I emailed Red Eye to see if I should panic now or sleep on it and then panic, not really expecting a reply since it was close to 5, and within a few minutes Dr. Patel called. She had me come in at 10am the next day, HER DAY OFF, 4 HOURS BEFORE HER FLIGHT. I was worried I was interfering with her vacation, especially if it was nothing, but she insisted. And it was not nothing. My retina had torn. Nothing could have been done to prevent it, but now that it happened, she acted quickly. She called and got me an appointment at Chicago Retina the same day. When I got there, the ophthalmologist said the tear could have become a far more serious detachment in a matter of days or even hours. I was able to get laser surgery that day to prevent further tearing. If Dr. Patel hadn't contacted me immediately, insisted I come in, sacrificed her time off...lots of "ifs" could have resulted in a delay in treatment that could have led to much more serious damage. I'm so grateful to her!

I'm pretty sure that I've been visiting Red Eye and Dr. Gifford since 2008. Ever since that first visit, I've had absolutely no reason to consider going elsewhere. The staff has always been pleasant. The selection of frames is ever changing and always fun to browse. As for Dr. Gifford, either my life is incredibly interesting OR he is one of the best listeners and conversationalists I've ever met. Every visit feels like our chats have picked up exactly where they left off. I've been recommending this place for years and I plan on continuing to do so.

I'm a huge fan of Red Eye and recommend them to anyone who asks. The staff are friendly and helpful, Dr Gifford is tops, and the glasses are super cute. I get compliments on them all the time. (Which means I can then say "Thanks! Go see Dr Gifford at Red Eye for your own pair!") I have been a loyal customer of Dr Gifford for more than two decades and will continue to be as long as I can.

Been going here for years. Professional staff. Thorough. They explain everything in detail. What they're doing, why, what they recommend. Open to customer needs and any questions. Excellent friendly service every visit.

Thankful for Red Eye I couldn't be happier with my experience with Red Eye. Dr. Gifford is a true partner to his patients. He is very thorough and takes the time to educate you on all of your results as well as get to know you. I have been seeing Dr. Gifford for 8 years and am so thankful to have found Red Eye. The staff is very kind, caring and professional. I highly recommend this office.

I recently went to Red Eye for a long-overdue check-up and to buy some new glasses. I was greeted warmly by the front desk, quickly filled out my patient information with an easy-to-use app, did an initial screening with an associate, and then had a very thorough eye exam with Dr. Gifford. Dr. Gifford have a lot of great extra information during the exam, and was sure that my prescription was spot on. I have already recommended Red Eye to multiple people and will continue doing so whenever the topic of optometrists comes up.