SoLo Eye Care & Eyewear Gallery - Bucktown

I love SoLo and all the help I get from Dr. Jessica Chan and her staff members. Highly recommend this expert eye doc and really appreciate help from other staff members in terms of various eye tests and helping me choose glasses.

Kennedy was absolutely fantastic. I was dealing with a complicated situation and she was patient, attentive, and incredibly thorough. She took the time to listen, checked multiple locations to help me find what I needed, and carefully worked through my account details to solve the problem. She followed up with a call and made sure everything was resolved. Truly outstanding service - I felt so well taken care of. Thank you, Kennedy!

I've been a patient here for a little over two years. Fabulous doctor, friendly staff, kind smiles, and clean office! The last two times I've shopped for my frames, the ladies were SO helpful, so accommodating, so lovely, and big jokesters! So welcoming. I'm writing this review the day after Christmas, and I wanna say-- No one wants to work after the holidays!! I totally get it. What a bummer to have spent a fun time with friends and family and having to come into work. Been there! I went in to shop for my frames and I greeted the staff, they were uninterested. I asked them "Is it OK if I put the frames back? Do you want me to place them somewhere if I've touched them?" A mere response, "No that's fine". I was "helped" (I use this term very loosely) by Erika today. This experience was the most miserable I've had here. Both the staff members were playing music/videos separately. The second person in the room didn't even acknowledge me. I just picked out my frames and left as fast as I could. They were making me feel as miserable as them! I hope this was a one time thing because I've had nothing but fabulous experiences here. This, however, really left a bad taste in my mouth. I've worked in customer service for 12 years and I don't care if you're scrolling through social media when there aren't clients/patients, but it's common decency to put that away when someone comes in.

Dr. Chan is the best - she explains everything very clearly. I also don't think I've been to an optometrist before like Dr. Chan who asks about whole body health and then ties that info back into your eye health. Plus Solo Eye Care has super modern tech to assess your eyes' health. Highly recommend!

Dr Jessica Chan is so caring and customizes your eye exam to your unique needs. As a -9.00, I immediately noticed the benefit of having my -1.25 astigmatism corrected. She is a leader in myopia management and great with kids of all ages! And huge shout out to the technician who did phenomenal with my retina photos!

My eye doctor sadly closed and I was hesitant to try a new spot, but my experience with Solo Eye Care has been wonderful! My annual exam was quick but thorough and the team went above and beyond to ensure I received my contact order quickly. They also took the time to adjust my glasses. I love that they are easy to get ahold of both via a phone call and text. Lastly, the Bucktown location is a great location right by the 606.

Parking meter was set to one hour AND MY EXPERIENCE TOOK ONE HOUR!!!!! This included my exam, selecting frames, and payment - Booking my appt online was super quick and easy - The team there was amazing! Helpful when it came to selecting frames and took their time making sure measurements were correct - Dr. Chan explained things thoroughly and even showed me what the inside of my eye looked like - I love that they're up to date on technology and you don't have to get your eyes dilated and have to wait, it's now just a canon machine (so impressed) - The aesthetic of this place was my fave Cons: - idk.... Street parking ? But even then it was easy to find

Absolutely love the quality and care that goes into every step with this office. From calling to schedule an appointment to the staff knowledge and kindness. Dr. Chan is professional and personable. She takes her time and doesn't miss a beat with answering any questions or concerns. 10/10!!