Smith-Perry Eye Center

They were able to meet with me quickly as they had a last minute cancellation. The office was very nice, clean and well laid out. The desk staff were exceptionally friendly, patient and helpful. The nurses were great and helped me be at ease. I really appreciated Dr Smith's demeanor and approach. It was a very positive experience.

Dr. Smith is so patient with me! Been going to him for years. Very nice staff from check in with Teri to the tech ladies like Ari & Margaret to the check out ladies Nancy and Ursula. New optical lady Ana is very sweet. Learned of Dr Smith by referral from another medical professional. Highly recommend

I've been seeing Dr. Smith for a number of years with my contacts and annual checkups, so when I developed cataracts, he had my confidence, and we scheduled my surgery for cataract removal, replacement and laser to correct my stigmatism. The pre-op and post-op exams were very through and the staff extraordinary. I've seen some less than stellar reviews, but this was not my experience and I am pleased with the outcome.

If I could I would put -5 Stars, I can only imagine how the service is based on the RUDE OLD LADY that answers the telephone. She definitely needs to get a job that does not require any interaction with people ANIMALS only!!! Very unprofessional, extremely rude, beyond racist, disrespectful you name it SHE IS IT!!! NOT a patient and NEVER will be. We are new to the area and in need of a NEW doctor, the only reason we contacted this office was because of the great reviews but clearly a bad idea!!! Very disturbing, I am so glad we found this out before we even made an appointment!

On January 24, 2018 took my husband in for surgery here paid the required over $600 to even be seen, only for my insurance company to say they over charged me. I called back 3 weeks later to inquire about it, to be told they will send me a refund. 2 weeks later no refund I called again Ursula stated Dr. Smith has sold the practice..I've been calling weekly and no refund only lies. .it's now March 30, 2018 and still no refund and not once has anyone called me back from this fraudulent business!!! My next step is channel 2, 5, 7 & 9 maybe they can help me get my money back. Poor place for business!!

The technicians and office ladies were great. Very sweet. The doctor was awful. He did not explain things at all. He was extremely rude and patronizing. He ordered several extra test without explain why and basically shooed me out the door after barely 5 minutes and zero explaination. Absoluly would not recommend this place.

After my daughter was prescribed the wrong prescription for her glasses by Dr. Smith, she returned on October 2, 2018 to have another refraction done. It too was not the correct prescription. At that point she requested a refund. His office required that she return for a third time which resulted in yet another prescription that was not correct. As she attempted to explain her concern for the unsatisfactory service, the practice administrator, Nanci LaBracio, spoke to her in a VERY condescending and disrespectful manner. She later called and stated that Dr. Smith had approved her refund. On November 8th, my daughter called the office to inform them that she still had not received her refund. Ursula Wesner, the office assistant, then composed an email addressed to their billing department stating the "Patient called about refund earlier, but apparently it was never taken care of on our end." It is December 4th and still no refund. I called the office twice, left a message, no return call. When I was finally able to get through to Ursula, she put Nanci on the phone. Again, Nanci was EXTREMEMLY rude and unprofessional, and did not allow me to speak before hanging up the phone on me. My next step is to contact the Better Business Bureau and Channels 2, 5, and 7 for my $75.00 refund.

Dr. Smith is the consummate professional and compassionate Doctor with all the skills I want in my eye doctor. His practice has the latest equipment used by the most caring and competent staff. 5/5 Stars for sure !