Homer Township Vision Center - Now Affiliated with Rosin Eyecare

employee named "kathy" never hears you out is always interrupting you doesn't have the decency to let you speak she just constantly assumes she knows what you want and then she's wrong. also will laugh at you for being different. she works at orland park rosins too i believe, off la grange rd.

My wife and I both had exams on the same day, she got contacts and I picked out glasses. I came back two weeks later to pay for the glasses and they said they were $100 more than originally quoted...... OK......My wife's contacts that they gave her were the wrong prescription. ...... OK.......My glasses broke twice under the warranty (not their fault) and they said the manufacturer extended the warranty to two years. OK.......I asked how much the repair would be when they were out of warranty because it was always the same part breaking. $40 I was told. Now they are out of warranty and they quoted $50 over the phone. Ok......prices will go up after a year..... brought the glasses in to be repaired two days later and now its $100. I'm done with them. Too many issues to be simple mistakes and the prices always change so I'll take my eyes and money elsewhere.

The most patient and caring group of people I have ever dealt with. Helping me choose which glasses fit me best as well as dealing with whatever issues I have with the insurance. Not to mention the glasses that arrived were the wrong glasses I ordered so they upgraded me to some schnazzy Nike's at no extra cost! Thank for everything!

Great when I am in the office - HORRIBLE when trying to get a hold of them. I have called 4 times just to order contacts and come in to buy glasses and I have yet to get a call back. It took me months to get my contacts from them during the pandemic because they wouldn't answer their phone or check voicemails. No one answers the phone EVER! So sad because the staff when you are there are usually so nice and I never had to wait. I wonder if they are closing or switching management.

I went here about a year ago and spent a lot of money on prescription glasses, sun glasses, and an exam. I was never given a copy of my prescription and per the FTC they are required to have provided me that after the exam (see FTC page on Eyeglass Rule - 16 CFR Part 456). I contacted them about a year later - and now they are telling me that they are unable to give me that information claiming that it isn't "valid". I have filed a complaint with the FTC.

the doctor very thorough. However, the charges were very high-$393 for exam and 6 months of contact lenses.

After Dr. Day passed away, I am glad I stuck with his office. They are great and always gets my prescription right!

Today I walked in with broken glasses and in less than 10 minutes I was out the door with new frames. All good! Many thanks to the wonderful staff!