Bard Optical - Jacksonville

Highly recommend...Rachel was top notch in taking care of me getting glasses. Had been to Walmart glasses earlier in the day. They told me my prescription wasnt complete and needed to call and get full info prescrip. Rachel had no problem with the prescip I had. She was professional and patient and got me a big VA discount. Definitely will see Rachel again when need another pair of glasses.

One-word Review: Affordable Excellence, Friendly Service, Hygienic Care! Service: 5/5 Professionalism: 5/5 Affordability: 5/5 Hygiene: 5/5 Atmosphere: 5/5 Overall: 5/5 --> First Impressions Matter! I had been contemplating a visit to Bard Optical in Jacksonville since 2023 but was initially hesitant due to some negative reviews. However, after considering the high cost of other clinics, I decided to give Bard Optical a try last month, and I'm glad I did. The consultation fee was only $59, and with insurance, the visit was completely covered--an unbeatable deal for the quality of service provided. --> Shoutout to the Front Desk! Special mention to Rose at the front desk, who went above and beyond to accommodate my appointment needs. She consistently followed up to schedule my appointment at the earliest, knowing how important it was for me. Her proactive assistance and genuine care made the entire experience smooth and stress-free. --> Professional Care! The doctor was incredibly professional and thorough, ensuring I felt comfortable and well-informed throughout the consultation. The eye examiners were also attentive and courteous, making the overall process easy and comfortable. --> Hygiene & Atmosphere! The clinic was spotless and well-maintained. From the waiting area to the examination rooms, cleanliness was a top priority. The atmosphere was calm and welcoming, creating a positive and reassuring environment. --> Ignore the Negative Buzz! Contrary to some negative reviews, my experience was nothing short of excellent. The staff was professional, the service was prompt, and the environment was clean and comfortable. --> Overall Experience: If you're looking for affordable and quality eye care, Bard Optical in Jacksonville is highly recommended. Great service, budget-friendly prices, and a warm atmosphere make it a standout choice. Thank you, Bard Optical!

Lot of mixed reviews so I wanted to write one, myself. I haven't been here in 4 years until Monday but the staff I dealt with recently were helpful and super friendly. My glasses broke and I injured my eyebrow and the nice woman who did my initial exam was patient with me and considerate of my pain. The doctor was informative and professional. And the man who helped me pick out my glasses gave me many options to choose from in my price range and style. I chose my glasses pretty quickly as he really listened to what I was looking for.

First time customer, and I am very satisfied. Krista was very knowledgeable and informative as she did the testing and pictures. The doctor was very professional, patiently answering my questions. Zack was great as he helped me choose frames and as he insured the fit when I picked them up.

These guys are the worst I have ever dealt with. Only company that will take my foster kids the schedule them then call that day or day before and say they can see them. I have been rescheduled over and over for more then a year now. Keep calling me the day of my appointment or the day before and give some excuse they can't see me. Then it's another 6 months to get in and their recording says can get in same day. I can see, I am in desperate need of glasses and they keep doing this to me.

My experience at a hard was wonderful! The doctor was very thorough and the staff were very helpful and informative. Tony is awesome and very knowledgeable.

Avoid at all costs, this place has horrible service pushing a limited selection of overpriced garbage product. Their "scratch resistant" lenses scratched in under a month after very little and gentle use without offering replacement (unless paying $62 for a single lens -- I could get two sets of glasses online for that), and getting what ended up being a too-tight frame adjusted (not the comfortable frames that I had tried on in store) ended up with the glasses crooked, leaving me to adjust them myself. I feel conned. Don't go; they shouldn't remain in business.

They lost my business! Fist the doctor told them NOT to do the eye pressure test on my 5 year old. Then they mixed up my daughters prescriptions. When we got my youngest daughters glasses after 5 months they were scuffed! They were very rude best bet and I hate saying this GO TO WALMART!!! Management has gone downhill. Very unsatisfied customer!!!