Meijer Optical

Excellent customer service, they really made me feel like family, however getting the correct prescription was very difficult. At first they were too strong, after a second visit with the optometrist the prescription wasn't strong enough. I went to another optical place and received the correct prescription. So I came back to Meijers optical with the correct prescription and they wanted an extra $78 dollars on top of the $391. They are excellent frames with the wrong prescription. Future customers beware, I never received what I paid for...

First off I enjoyed my appointment with Dr. John Hook the optometrist, he was very nice, calm, and truly listened to his patients needs and concerns. Outside of the doctor of optometry, I did not appreciate the customer service provided and they lied about my insurance being in network. Meijer optical is very much over priced and a SCAM!! For a pair of glasses and sunglasses each $99.00 they were charging me $900.00 with glasses and lenses and I wouldn't get my glasses for 2-3 weeks. I ended up canceling my transaction completely and taken my business elsewhere for my lenses and frames.

I went in for an eye exam and pair of glasses. The optometrist was very unfriendly bordering rude. He had a patient before me and he was extremely nice to him which made me feel even worse. After my exam they had a newer person help me pick out a pair of glasses. She did nothing but jerk me around with the prices with a big smile on her face. She also I know noticed the optometrist was rude to me and seemed to enjoy it. This time ever one was really nice and the eye exam went very well. I got a pair of glasses that created a terrible rash behind both of my ears. The prescription was correct from the Dr. The glasses were not the same strength as the script was written. Went elswere to get glasses and no problems. I got a reminder call from them recently.

Paid for two pairs of glasses and only received one pair, despite picking out two pairs of glasses at the time of my appointment. I also paid for two sets coats of teflon coating and a single-poly coating, which I was told wasn't for two pairs of glasses but for each single lens? Doesn't make sense. They also charged me an upgrade for a standard lens? When I called to ask about it (because the receipt I received even confirmed I paid for two pairs of glasses), I heard the tech in the background yelling "I'm not dealing with these customers anymore, he can just go away." Gladly, and I suggest you do the same. SCAM.

Super rude. If Walmart would take my insurance I would never step foot inside Meijer optical again.

Was not given a chance to use discount. I feel like it's way overpriced for what you get

My husband and I are both happy with our new glasses. The optician helped us both find frames that we liked and found the best price comparing our limited insurance and their sale.

Went in to checkout some glasses the staff was very freind and the new receptionist was pretty cute will definitely be back what a great team!