Elite Eye Care - Ankeny North

We had the pleasure of repainting the interior walls and trim of Elite Eye Care's suite in Ankeny, and they were absolutely fantastic to work with from start to finish. Their entire team was friendly, polite, and incredibly understanding throughout the project. Communication was clear, timely, and professional, which made the whole process smooth and enjoyable. What really stood out is that one of our painters even scheduled his own eye exam with them after we wrapped up the project -- and he had a wonderful experience as a patient, too. That says a lot about the quality of care they provide! Highly recommend Elite Eye Care for anyone in the Ankeny area looking for exceptional service, great people, and a team that truly cares. Thank you for being amazing partners! If you're looking for a trusted local eye care provider, definitely give them a call -- you won't be disappointed!

I love their glasses and the staff is very helpful. I have been going here for years and highly recommended them.

Received a call from them to collect a debt from 2021 when they were a completely different company Eye Co They failed to charge the correct insurance or reach out to me in 4 years to resolve. They called as a courtesy to notify they will be sending my minor child's account to collections. So glad to use other providers now. They do not have their head on their shoulders and will charge you for their mistakes and more than happy to ruin a minors credit over it. RUN FAR AWAY YOU'LL GET CHARGED 5 YEARS LATER **In response to owner-- I have never been contacted before 2025, never received bill, past due notice, and my insurance has no claims on record from you. First we've ever heard from you was 4 years after the appointment.**

I miss this place. I had to change this year because my insurance changed and they are no longer in my network. If I ever have them back in my insurance network, I would go back in a heartbeat. Helpful staff, great service.

I have had three interactions since World of Vision was acquired. They are not family-friendly and do not hold the same customer service values as World of Vision. Very process-oriented, and not easy to work with if the situation is outside of the box. It's incredibly challenging to work with this team as they are not a customer-forward team. I'm so sad they acquired World of Vision, which has excellent customer service.

Dr. Jansma and her staff are fantastic! I've been going to The Eye Co. for the last several years and have only had the best experiences. She's very attentive and thorough, and makes sure to take the necessary time to answer all your questions and concerns. I took my 6yo daughter in for her first exam and Dr. Jansma was phenomenal with her! Made her feel so at ease and was incredibly patient. Can't say enough positive things about Dr. Jansma!!

This was my first time at The Eye Co. Dr Jansma was great! I especially appreciate the time she took to answer my questions. She made sure I had a thorough understanding and what the next step would be in my treatment plan. The staff that assisted me with picking out my eyeglasses were wonderful. It was an overall great experience! I would recommend The Eye Co to my friends and family.

Not sure I will be going back to this store. I do wanna say the doctor was great and my dealings with one of the other employees short hair and glasses very knowledgeable very courteous and nice. But the first time I was helped I felt like she didn't want to be there and not that helpful like she was annoyed. Then I had to pick my glasses up and again felt like she was annoyed same lady and In a hurry cause she had her daughter to get out side for someone waiting.i had questions about my glasses and not helpful and just not pleasant to deal with.