⭐Customer Reviews
4.2
★★★★☆
19 reviews on Google
I've been going to these guys for the past couple years now. If you want an eye doctor, that will actually listen to you go here!!! I have been through what feels like 1 million eye surgeries, The doctor I did go to Was not listening to my request and just pushed me off to the side. I have been going To multiple appointments just so I will be able to have clear vision. I went to my eye doctor appointment with district eyecare today and Dr.Kessler Got me fixed up today. These guys will forever have my business. I don't remember the young lady's name But she was so sweet with helping me pick out which glasses look good on me love her to pieces!!!!!
Great customer service is alive and great at District Eyecare!
Jana the manager went to work with the manufacturer who was not going to warrant my two 6 month old clip on sun glasses (each pair one of the magnet connectors fell off). She did not try to pass on the $300 charge and backed the warranty of District Eyecare.
I now have two new pair of sunglasses!!! Thank you for taking care of my serious situation.
Jana and the team are A+!
This is such a great place for your eye care needs!! I was having trouble with my eyes and Dr. Kessler wasn't in office the specific day I called and STILL gave me a call to discuss what was happening with my eyes - that very much eased me for the rest of the day. The front desk is super welcoming, knowledgeable, and kind. I highly recommend working with this clinic!
Horrible experience.
The appointment began with the doctor falsely claiming a new contact lens brand was the same as my preferred one, despite having my records in front of him. When I pointed out the discrepancy, he dismissed my concerns. He then ignored my history of issues with his preferred brand, such as the contacts rolling up and tearing. Instead of addressing these valid concerns, he insisted I use his chosen brand, even going so far as to claim I would "go blind" if I didn't comply. This was particularly alarming given my 20+ years of experience as a contact lens wearer. He also implied I didn't understand the complexities of contact lenses, which was both condescending and inaccurate.
Beyond the contact lens issue, the doctor made a hard sell for a $1200 treatment, promising it would restore eye moisture and eliminate "crow's feet," while claiming it was the "best price in town." When I declined, his reaction suggested he thought I was irrational. The appointment ended abruptly when he stated he wouldn't treat someone who "refuses to take care of their eyes," implying I was being negligent for not agreeing to his recommendations. He then said he would cancel the insurance claim.
As I was putting my old contacts back in, he made an unsolicited and inappropriate comment about "residue" in my contact case, implying I was unclean. To make matters worse, after I accidentally dropped and lost my origianl contact, he only offered a four-day supply of his preferred brand, knowing full well it would take me several weeks to find another provider. This leaves me without corrective lenses for an extended period, which is a significant inconvenience and reflects a complete lack of concern for my well-being.
Throughout the appointment, the doctor exhibited unprofessional and narcissistic devaluing tactics whenever I tried to ask questions or share my experiences regarding his suggested treatments and prescriptions. The supporting staff, however, appeared to be kind and professional.
I 100% would recommend. From the front desk staff to Dr. Kessler thoroughly explaining everything to me. The staff member that did my eye exam was so nice and she explained everything before she did it. I was so nervous to pick out glasses and the girl that helped me pick them out made me feel so comfortable and confident. Thank you all. Everyone was so personable.
A continued review from my last contact. The frame store with District Eye, serviced my needs with great respect. My issue was remedied quickly, with no charge. I may not agree with some policies, but my experience met my expectations of customer service. Thank you
Such a wonderful place with the most AMAZING staff! The girls at the front counter were so sweet and helpful. Office manager treats her staff and patients with respect and Dr. Joe is very thorough and a caring doctor!
Staff and Doctor are welcoming, super knowledgeable and overall amazing!! I've gotten my routine eye exam here for years and I've purchased 3 pairs of glasses, and plan to get more :)
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[?]Frequently Asked Questions
Where is District Eyecare located? +
District Eyecare is at 16957 City Center Dr, Lenexa, KS 66219, United States, Lenexa, Kansas 66219.
What services does District Eyecare offer? +
District Eyecare provides comprehensive eye care including services for this business. Call +1 913-599-4393 for specific service availability.
What are the opening hours of District Eyecare? +
District Eyecare is open 9 am-5 pm. Closed on: Saturday, Sunday
Does District Eyecare accept walk-in patients? +
District Eyecare in Lenexa accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at District Eyecare? +
Consultation fees vary by service at District Eyecare. Basic eye exams typically start from $50 to $150 in Lenexa, while specialized treatments and surgeries may cost more.
Is District Eyecare equipped for emergency eye care? +
District Eyecare provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About District Eyecare
We at District Eyecare are committed to providing patients throughout Lenexa with the most comprehensive eye exams available.Our optometrist has years of experience in eye diseases management, contact lens fitting and emergency eye care.
At our optical you will find a large collection of designer frames & sunglasses by leading brands, such as Ray-Ban, OGI, Oakley and more. Step by to try them on.
How to Get Help at District Eyecare
To visit District Eyecare in Lenexa, call +1 913-599-4393 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Lenexa?
Choosing a verified eye clinic like District Eyecare in Lenexa ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.