Eye Care for Manhattan

I had a great appointment here! I was able to get an appointment in less than 24 hours. The appointment took less than an hour. They explained my insurance coverage clearly and the price was reasonable. Everyone was very polite and professional.

Great environment, welcoming atmosphere. Staff was friendly and timely. Cost was affective and got two frames with a discount. Highly recommend, no need to fear or overthink

Confused. Making an appointment was told my insurance fully covered annual diabetes exam. That they would dilate eyes. Told them I would be driving myself. They said in that case they wouldn't dilate my eyes. Arrived for appointment was again told there was zero amount due. Durning eye exam was told it was mandated by insurance they dilate my eyes. So i allowed this. When checking out I was told I owed $55. When I asked why I was told because the doctor dilated my eyes. So, I was told I would owe zero, told nothing about a copay, or extra to have my eyes dilated, which by the way my insurance company says they cover as part of the diabetic exam, nor have I ever been told I had to pay for this separately for before. Long story short, I find this very questionable. At best this is very poor business. As a 74yr old senior on a fixed income I am very guarded with my funds.I can't afford surprises and find out the price of things before agreeing too them. When I am told, not once but twice, I owed nothing then after service am completed blindsided by an added $55 dollar charge....well I simply can not recommend this business. Even less so to Seniors and those surviving on fixed incomes. Update: Received a $55 refund in the mail. Thankful for that.

I had a wonderful experience and Lane helped me pick out some glasses! He went beyond the call of duty, very professional with good energy. Lane made it fun and there was no pushing of any kind. He is all about helping and serving his customers. The whole crew there are the same way!!!!! Chad Bles, the general Manager and the ladies, Gracen and Emily just topped it off with a rating of 10!!!!!!! Love the customer service here. Go here to have the same experience I did!

Great service and really fast to get glasses. Overall I think it's worth it.

Efficiently run office. Had four family appointments scheduled, we were in and out within an hour. No pressure to purchase glasses or other add ons. Highly recommend.

Was seen immediately for appointment, nice staff very efficient

So, I've been seeing this eye doctor, Dr. James Williams, for my past two eye prescription appointments. Last time I went, I finally decided to take the plunge and get contacts. He answered all my questions, made it super easy, and even helped me pick out the right contacts for me. I did some research later and found out that the contacts he recommended are actually the second-best on the market for dry eyes, and they're way cheaper than the top-rated ones. It was perfect because it addressed one of my main concerns without breaking the bank. They even suggested I buy the contacts from their website. Their website was cheaper than any other website or store I could find, and was presently surprised. Of course, I paid extra for express shipping because I wanted my first box ASAP, and I got it in less than 24 hours! They said it would usually take 3-5 days. This whole experience was totally new to me since I've been wearing glasses for the past 15 years. But Dr. Williams and his team were awesome, and I'm sure they'll be great for you too!