⭐Customer Reviews
4.1
★★★★☆
78 reviews on Google
A WARNING TO THE PUBLIC:
Do not enter into a surgical contract with Bennett & Bloom Eye Centers / EyeCare Partners. Their team overcorrected during my PRK vision correction procedure, permanently damaging my vision. What was a small astigmatism in both eyes is now remaining astigmatism, hyperopia, and severe dry eye disease. Their company has not only denied all wrongdoing, but has shifted all blame on me, the patient, refuses any payout in damages, only offers a refund if I sign a legal waiver for my permanent silence, and has threatened me for calling their offices, or becoming frustrated over their repeated stonewalling, disrespect, permanent injury, gaslighting, threats, lack of accountability, patient blame, and more. This company is ghastly! I have records, audio recordings of their own admissions of guilt, proof of their cover-ups and lies, evidence that they skew eye exam results, and testimonies from several doctors that the damage is due to their own negligence, incompetence, and surgical error. Yet they refuse to accept any wrongdoing. Such horrendous results and permanent damage were not part of the deal. Beware of this company, do not get surgery here! You will be tied up in litigation when they harm you, and you will get nothing out of it but misery.
My brother was sent here because his eye exam couldn't produce glasses ...so he's been coming here for shot in his eyes which he didn't need ..he needed cataract surgery and they overlooked it and they took thousands of dollars in payments because he at the time had no insurance to find out that he actually only needed cataract surgery bad business they should return my brothers money cuz he done went and had the surgery done with another Dr and I'm doing the reviews because he's a senior citizen and doesn't know how to do reviews and I do so all I can say is look at reviews look at the good look at the bad look at the ugly read all of this I review a lot of places and I do good ones too but when they're bad they're bad and this is bad they took total advantage of my brother because he's paying cash which they probably put in their pockets cuz money's untraceable (just my opinion )...the world where cash is cheaper is no longer here but now he has insurance went and got a 2nd opinion which worked out in his favor so shame on you bennett & bloom you made him think he was going blind you probably made it worse too... again ( my opinion)
I love my doctor. Truly the only reason I didn't get up and leave. Waited an hour and a half for a five minute test, that I was told I would have no wait for. Everyone but one who arrived after me got in Office staff needs to get on board.
We had a wonderful experience at Bennett & Bloom Eye Centers. The staff was very knowledgeable and answered all our questions. Karen and Lizzy at the front desk were awesome as well as Whitney and the surgery schedular. Drs. Adeniran, McKay, and Shah were amazing!!!
My appointment was at 10:15. At 10:45 I spoke to the front desk and she said there were 2 patients ahead of me and each appointment takes 2-3 hours!! They have one doctor that performs the exam. I canceled and said I will find another practice. NOT impressed.
Absolutely horrific experience! I will never return and I will make sure to inform my regular eye doctor to not recommend this group. The staff was rude and disrespectful to each person sitting in the waiting room. As I reached the two hour mark of waiting, I asked a few others how long they had been waiting. They shared a few stories of their experience with this office and recommended that I not have any work done there which was concerning to say the least. When I asked a young lady who was passing what we could expect in as far as additional waiting time, she said, I will be happy to get someone for you to speak with. A woman from the front desk came back in quite a huff to explain to us that the doctor was doing the best that he could he was behind, and there was nothing that could be done. When I asked if she could give us an update as to when we could expect to be seen, she told me that I had gotten everyone riled up? I let her know that we had all been discussing our appointment and wait times and that I was the one who had chosen to speak up and reminded her not to speak to me in the tone of voice that she was. She said she would get the office manager, and I said that would be appreciated. The office manager came back to speak to the group in the waiting room and informed us that the doctor had had several emergencies and there was nothing that could be done. We were welcome to reschedule our appointments if need be. An elderly lady who had been waiting longer than I explained her situation and started crying. The office manager continued to speak over this woman seeing that she was very upset. I simply could not believe that an employee let alone an office manager in a medical facility. Would speak to a patient like this. I went to console the patient myself while the office manager showed absolutely no care or concern. I am horrified by the staff's treatment of each of us.
Extremely rude and hateful staff. Go elsewhere. There is a reason for all the 1 star reviews.
I have seen Dr. Adeniran for 2+ years now and could not be more pleased. Absolutely top notch. As another reviewer said "Gold Standard". Spot on. Caring, personable, efficient and proficient. Feel as though I'm receive the best possible care for my condition.
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[?]Frequently Asked Questions
Where is Bennett & Bloom Eye Centers located? +
Bennett & Bloom Eye Centers is at 6905 Burlington Pike, Florence, KY 41042, United States, Florence, Kentucky 41042.
What services does Bennett & Bloom Eye Centers offer? +
Bennett & Bloom Eye Centers provides comprehensive eye care including LASIK Surgery. Call +1 859-282-9999 for specific service availability.
What are the opening hours of Bennett & Bloom Eye Centers? +
Bennett & Bloom Eye Centers is open 8 am-5 pm. Closed on: Saturday, Sunday
Does Bennett & Bloom Eye Centers accept walk-in patients? +
Bennett & Bloom Eye Centers in Florence accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Bennett & Bloom Eye Centers? +
Consultation fees vary by service at Bennett & Bloom Eye Centers. Basic eye exams typically start from $50 to $150 in Florence, while specialized treatments and surgeries may cost more.
Is Bennett & Bloom Eye Centers equipped for emergency eye care? +
Bennett & Bloom Eye Centers provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Bennett & Bloom Eye Centers
When you have an eye problem, we will take care of YOU as well as your eyes. The entire Bennett & Bloom Eye Centers team is focused on providing exceptional medical and surgical eye care. Whether it is LASIK, cataract surgery or a retinal condition, our Louisville eye doctors have got you covered.
How to Get Help at Bennett & Bloom Eye Centers
To visit Bennett & Bloom Eye Centers in Florence, call +1 859-282-9999 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Florence?
Choosing a verified eye clinic like Bennett & Bloom Eye Centers in Florence ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.