Sight & Vision

Dr. Ward was very thorough, really sweet and awesome. She spent time with me when normally doctors just rush you out. She's a great person, and her front desk clerk was also so very sweet. I'll be recommending her to everyone I know that needs an eye doctor. Keep up the great work.

I went into today to have my prescription added to my favorite shades and he did a GREAT JOB! I've been going since 2022 and will travel further to get to them!

If I could give less than one star I would. My son had his eye exam here and it's been down hill ever since. He waited two and a half weeks for his glasses to come in. When I called to check on them I was told "you can pay out of pocket or wait for them to come in. However long that takes." The woman on the phone was extremely rude and dismissing. A month after receiving his glasses they were bent out of shape. I took them in to be reshaped and the guy was rude and told me "not to touch anything because I'm not cleaning this whole store again." Three months later the glasses are completely broken. There was a warranty purchased with the glasses that now seems to have just been a money grab because no one knows anything about it. I called to get a copy of his prescription and explained that I couldn't come in but I'd sign a form allowing the to release it via email. The lady on the phone, who refused to identify herself, said "nope we don't do that. You have to come in." I tried to explain to her that I couldn't come in and that I didn't have anyone I could send she says "look I'm not going back and forth either come in or you don't want it." Again trying to get some clarity I asked her name and she hung up in my face. I called back and it was more of the same. I normally don't write reviews but this had to be said. I will never support this business again. I will make sure no one in my family supports this business again. I will make sure none of my friends support this business again. I think they have forgotten that without customers they won't have a business. I'm more than willing to help them remember. Service is horrible and the product is just as bad.

I visited this eye doctor yesterday in desperate need of some contacts or glasses. Let's just say I been ripped off $600. They are black folks & im black too! DONT GO THERE. She will use Jesus & whatever else she can to talk you into things you don't want. When I asked to stick with Acuvu Oasis Contacts she got offended & said I didn't trust her. After about 10 minutes I gave in & said "I trust your judgement" WRONG ANSWER! Horrible Horrible experience! To confirm I wasn't losing my mind I called 3 different clinics to confirm my suspicions. I understand now why she paid her Lexus Jeep off in one year! She charges $140 per 12 count box of Accuvu Oasis, Walmart $74.50, 1-800 contacts $74.50 & my regular Doctor $77. After advising her I felt bamboozled she cared less. I was basically told I would have to pay $300 for 2 boxes & that's "Just her price" If you don't want to be in JAIL do not go here! Trust me u will pay more in bond money & court fees. If you need proof I can email my bank statement to back me up! I promise you I'm not lying.

This establishment, if you can call it that, is not a place that appreciates its customers. My daughter and I were treated to a employee coming up to me, curtly telling me to "put out your hands," as he held the sanitizer gel. Then we're asked if we were vaccinated, this is not mentioned as a prerequisite to service. When I answered in the negative the owner said to me, " I hope you make it." Then the other employee said , "cause I don't want to get sick, I responded that "one can't catch something unless another person has something. Mind you, there's no one else in this office but my 13 year old daughter and I. I decided I wasn't going to pay people to mistreat me or treat me like I was a walking Petri dish, so I let them know we we're leaving due to feeling uncomfortable. The owner dismissively said, "ok." Please keep your nickels and spend them in a place where businesses remember they work for the paying public and should receive reasonably good service.

I went to this optometrist last week in efforts to get contacts , I had THE WORST EXPERIENCE EVER!!!! I decide to no proceed because service was horrible. She wanted me to put a deposit towards the fit which cost $100 dollars, i put $40 down . i had to split my appointment into 2 sessions because she took almost 2 hours for the eye exam and i had to be to work . went back to days later to finish the appointment which consisted of her showing me how to put the contacts in and out. we initially agree on a 2 week period where i could feel out if i felt comfortable with them in. When i showed up for the second appointment she told me she wouldn't service me until i paid the remained of the balance . SHE RECANTED ON WHAT WE AGREED ON!!! Her attitude was horrible . I decide to no longer deal with this company and asked for my script . SHE DENIED ME OF THAT. which my insurance had already covered my exam. I LITERALY HAD TO CALL MY INSURANCE COMPANT TO "MAKE" her turn it over to me. I told her what she was doing was unethical and illegal. She laughed in my face. HOW UNPROFESSIONAL? THIS COMPANY HAS SUCH A HORRIBLE REPUTATION I WISH I WOULDVE KNOWN BEFORE I WENT.IT WOULDVE SAVED ME ALLOT OF HEADACHE &&& MONEY.

They literally cancelled my appointment for a eye exam in front of me because I said I didn't like the frames in the store and would probably just get some online. The doctor told me, "Oh no, we don't do that here. You're going to have to go somewhere else." Smh. If you reading this take their advice and go somewhere else.

I have been coming here for some time now. The service here is excellent. They have a variety of Eyewear that has the look! Professional Service and a great atmosphere while waiting. Thanks Sight & Vision