Birmingham Optical - A Member of Vision Source

Wonderful experience. Staff was super sweet and helpful. The doctor was absolutely wonderful, very knowledgeable, and caring. Would recommend this place to anyone! Will be returning in the future!

The staff is excellent. Ashley is my favorite. She has a wealth of knowledge about all things optical. Her expertise is phenomenal. She is the only person I trust to make any adjustments and repairs to my glasses, knowing they will fit perfectly when she's done. From start to finish, pre-check to walking out after the final fitting, Ashley will get you there and you'll love the result. She absolutely knows her stuff. High praises to the whole staff

My husband has been going to Dr. Birmingham for years and recommended him to me every year,but I always settled for the 'cheaper' box stores. I finally listened, made an appointment, and am so very glad I did. Everyone was absolutely professional, competent, and friendly. And I feel - at last - my eyesight is in good hands. I could not be happier with my experience.

We have been going to Dr. Birmingham for many years and he is absolutely wonderful! When we arrive, we are always taken back to the exam room very quickly. My family also agrees that he is the best! We won't go anywhere else.

I recently had the pleasure to visit Birmingham Optical to get a new pair of glasses and I'm very glad I did. My doctor had originally recommended Birmingham but I had first gone to the mall because it was convenient to my Ophthalmologist's office but I wasted my time there since none of the optical shops at the mall were willing to work with me since my glasses were to be paid for by my insurance company (after cataract surgery). So, finally taking her advice, I went to Birmingham. They had no problem working with my insurance company and went out of their way to find the perfect frame for me. I picked up the finished glasses today and I was delighted to find the lens were exactly what my doctor prescribed (in the past, I've had problems with other optical outlets not getting the Rx just right). After my great experience with Birmingham Optical I will make a point of recommending them to my friends.

The front desk service is abysmal. Hung up twice on my husband trying to get my prescription. Not very accommodating to the disabled. As I cannot physically walk in to pick up my prescription. Yet they refuse to let my husband pick it up for me. I'm so incredibly distraught. Edit- You're response is filled with anger for a business claiming to be helpful. The staff other than the front desk are always wonderful. And you absolutely fail to address the main point- They kept hanging up after he asked a question. He shouldn't have had to call twice just to ask questions if they were helpful and understanding. Why did I have to learn this information in a passive aggressive response on google. When you could've told us this information the first time. It's probably because you hung up on him. Twice. We were more than polite when asking and we were treated as an inconvenience.

I have been going to Birmingham Optical since I was in elementary school. I am now 21. I travel all the way from Chalmette just to be seen under his care. I have had one bad experience with another local doctor and now I refuse to be seen by anyone but, Dr. Birmingham. Dr. Birmingham is a very humble and down to earth man. He takes his time (which I love) and I never feel rushed. He answers any questions I may have. Dr. B will never make you feel like "another" patient, but more of as a family member. Our conversations always end up off topic of my vision, and on life. He gives the best fatherly advice on that as well. Anyways, he makes sure I get the contacts that fit my lifestyle best and always gives a trial pair just to make sure I like them before purchasing. His team of ladies are the sweetest group of workers there is. They all made me feel welcomed upon arrival. About 2 weeks ago my infant son had an incident with his eyes, I called Dr. Birmingham immediately. He told me it would be best to have my son see a pediatric eye doctor instead. He recommended a great doctor whose name I forgot. Dr. Birminghams team was very efficient on returning my phone call and giving me the recommendation. I am extremely pleased as they took my concern seriously and we got my sons issue settled. I was in office yesterday for my yearly eye exam. As indecisive I was for an hour and a half trying to pick glasses out of the hundreds they have to offer, a staff member helped me pick out a pair that looked best. She gave her honest opinion (which I love as well) if they looked decent or not. She was very patient with me. If I could give Birmingham Optical 10000 stars, I would. I recommend him to anyone whose in search for the best eye doctor. I will continue my years going to Dr. Birmingham and when the time comes, also set up my children as patients. To everyone at Birmingham Optical, thanks for the great experience!

I've been using Birmingham Optical since 2007...Unfortunately, last year the service at the front desk has depleted... I moved forward thinking maybe they are busy and unable to provide quality service. Not so, visited for annual check up and the quality of the service worsened. Approached the counter, the young lady did not acknowledge me, after a minute or two she said rudely " can I help you' without bothering to lift her head and make eye contact. Proceeded to check in, asked the young lady what must I do to transfer to a different eye doctor..She said " nothing, just transfer". She then proceeded to gossip about a patient who just walked out the door. Not sure if management are aware of such horrible distasteful service. On a positive note, Dr. Sehon is absolutely awesome!