Berlin Optical

This place is awesome! I broke my glasses while on vacation and they fixed them for me lickety-split this morning! The front desk manager was very helpful - I wish I would have caught her name! Thank you!

I've been going to a different eye doctor for the past 25 years. Recently switched to Berlin optical. I couldn't be happier. Nice, accommodating, informative. I should have switched earlier !

Dr Jolley has been amazing! Patient, knowledgeable, and great with children. Explained every bit of what he was doing for myself and my son. Great experience with him.

Great staff, very friendly. They got my son's vision exam started even before his appointment time. It was all done fast and very professionally. Thorough examination by the doctor. I myself have gone to Azar doctor's before but I will be making an appointment here at Berlin Optical when I need my check up. Very happy with the staff.

Very sad today had an appointment at 9:45 wasn't seen till almost 12 o'clock doctor Murphy shows up over 2 hours late to work and staggering into the door of the office while her employee tried and help her in. To then be told she's been very sick and she couldn't even walk in the door. Ate you kidding me??? Dr bortick had to come in and they even canceled appointment that day n evening wat are you running over there. Wat is your office doing if she's that sick she can't walk than she needs to go home her eyes you could see the color at all. This is sad if my glasses turn out messed up someone will pay.

Called Berlin office to make a appointment for eye exam, I was placed on hold and eventually hung up on. Called back and placed on hold again. When someone finally answered I asked to schedule eye exam and I was told we are booked up for next 3 months. I asked for next available appointment, was placed on hold then hung up on again. I saw a ad on TV that's why I called, apparently they don't want or need my business. Zero stars

Dr. Bortnick gave a very thorough exam and will continue care with him! Always good to stick with same doctor or np if they are a good match for you . Staff was pleasant . Office is in quaint town of Berlin !! Very thankful

After reading positive reviews, along with the convenient location, I made appointments for my aunt and uncle. They're in their 70's and their appointments were both on the same day, which helped me since I was going to drive them there. My uncle said that Dr. Jolley asked him if he currently wore prescription glasses. My uncle told him that he wore them to read, but they were around 20 years old. The doctor told him that he could keep wearing them, or get new reading glasses from the dollar store, Walmart or elsewhere... This was disappointing since any eye doctor can determine if glasses are needed, and will prescribe them. That would've been better than readers off of a rack. At any rate, it would've all been covered by insurance if necessary. It's too bad that insurance basically paid for his advice. My aunt was also seen that day. She said that she'd had trouble seeing. The doctor did examine/look at her eyes, but he couldn't decisively determine the cause of her vision issue. The doctor referred her to another office which, after a month hadn't called to set up appointment. When I called directly to set up an appointment they were booking approximately 4 months out. I called Azar and was able to get an appointment in about two weeks. I then called back to Berlin Optical and talked to a gentleman who was to send a referral to Azar. He gladly confirmed all of the patient info and Azar's info. When she got to Azar, the doctor kept asking us for the referral info. Berlin Optical didn't provide it. Azar had no records of what the doctor at Berlin Optical had seen or noted during examination. The doctor at Azar was very informative and concise, and soon my aunt was treated for her condition. Because of what my aunt and uncle experienced I cannot recommend Berlin Optical for any tasks.