Seidenberg Protzko Eye Associates

Great to have a caring, courteous and knowledgeable and thorough eye doctor in Chestertown. Couldn't trust my vision to a better man. Thanks Doc Stottlemeyer!!

Like everyone else on this site it is nearly impossible to contact this Chestertown office. I told them about this issue and was given an employee's private number. It has been hit or miss over the last few years with my satisfaction with the doctors. Now after checking out the prices for glasses at other places before making my first purchase here they are more expensive. Now I am patiently waiting for them to arrive, which has been over the allotted time frame. Hopefully these glasses will be worth the wait and price!

I realize that there are a lot of competent doctors/opthamologists in Maryland. But, I always get pleasure going out of my zip code to see Dr. James Stottlemyer. This is my 1st time at this office in Chestertown Maryland. Abby his assistant compliments this office nicely. I cannot say the same thing for the receptionist. She became very argumentative with me, after she returned from lunch! If it wasn't for the doctor and his assistant, this business would not have gotten five stars!

I arrived for my appointment early with my two children and was checking in. We each had our own appointment time one right after the other. I was told to fill out all the forms that I already filled out on line, ie HIPAA consent, billing policies. There was a form that was not offered online. Filled it all out and turned it in before my appointment time. We then go back 25 minutes after my appointment time. The Medical Assistant did perform all the checks of vision. All the eye doctors I have been too, always did the exams she performed. We where done around 2:15/2:20. Stated the doctor would be in shortly. Waiting till 3:10, I asked another MA how much longer as it has been almost two hours since my appointment time. Was told well it takes awhile. I then stated well I think I will leave then. Went back to the room and she followed me "well are you leaving?" Yes, we are leaving. Was there for two hours without seeing a doctor. My grandmother was waiting for us to be done in the waiting room. Was telling her I never saw the doctor. She then told me another family came in after me and was checking out when I decided to leave. Very frustrating and disappointing experience. I have yet to have a follow up with anybody at the office The only my reason it is getting two stars is because the front desk lady was very nice and understood my frustrations about the forms and the MA that essentially did the exam I believed a doctor should do.

I could not be happier with the service and attention that I have received on my visits to Seidenberg Protzko Eye Associates. My recent follow-up appointment went very well and I could not be happier with the office staff and Dr, Wieser. The staff has always been welcoming, helpful, professional and taken care of any issues.

The visit was non stressful! The tech got you in set you up very quickly and they are so polite . The doctor was great! He explained everything he was doing and why he was doing it! Made me feel comfortable and confident that he would fix whatever is wrong. It was a pleasure to go to the eye doctor

Staff was very friendly and professional. The eye exam uses the best technology and makes me feel safe and secure about my eyesight (being a diabetic). Highly recommend them.

Called to try to make a appointment and they hung the phone up in my ear I definitely be calling to higher person and complain