Fraser Optical

I went to three diff eye places last three years and all gave me diffeent prescriptins n bad advice so Fraser Optical is the 4th n finally got real help! Dr Kreger listened and now I feel good my eyesights going to be taken care of .

Our family has been going to the Fraser location for many years. The doctors are friendly, thorough, and professional. The staff - from glasses ordering to insurance/payment - are just great! They are so patient and helpful. And the office is always decorated beautifully for the seasons. I highly recommend this office!

Our daughter does not have good vision, I called to make an appointment with the specialist, we do not have insurance, we had to pay out of pocket, i accepted the prices; after the visit they told us that the glasses would be ready in 14 days. After 14 days no one called me, knowing that our daughter cannot learn without the glasses, i called Fraser Optical, the youngest receptionist told me that they were not ready yet. I called a second time after 2 more day, the same receptionist told me that with insurance it takes longer, i explained to her that i paid out of pocket. She told me that it is only 14 business days and that she would call me when they arrive, she has not called me or sent me a text; on Friday, March 7, 2025, we went in person to see what happened, she greeted me with a lie saying that she had left me a message 3 days ago. Employee like this, makes service places lose their reputation. Shame on you, she pretends to be polite but she doesn't know how to treat others who pay for her to have a job and a salary, learn that the clients bring you the money with which you will have a paycheck. The doctor is very professional but her receptionist is a disgrace in how she treated me on the phone, there is no need to put her name.

There is a male doctor there, he's part owner. He is VERY VERY rude. I am a 49 year old woman and was treated like a child. Last time I seen him he gave me wrong prescription which made me sick to my stomach! Didn't want to listen to any of my concerns or questions kept cutting me off. I signed for an eye test I don't think he even looked at my chart. He looked in my eyes with light then said all done, you can go up front now. I had to ask what about the test. He said that's for old people that have problems. He also didn't seem to know how to work the equipment. He kept raising the chair smashing my knees against the equipment, trying to raise the machine. Also when doing 2 tests he had the machine pointed towards the corner of the wall so when I had to match up both dots they never overlapped one disappeared. He says rudely "ugh are they getting any closer" I had to move the machine. He kept saying ok great, good to hear. Does he listen to his patients Very upset long time customer

The Dr's and staff are great! They have a good selection of glasses and are very helpful with options. When you leave, you feel like they truly care!

What a great experience I have been going there for 40 years . The office staff are very professional and its seem very evident they all strive to do there job to the best of there abilities. (Professionals) But the star of my vist was Doctor Stacy Kreger Very pleasant very confident And experience. She took the time to answer every question and even fielded a question about my dogs eyes . Her over all appearance and approach to the exam was nothing short of a great heath experience for me . Her openness to answering any and all questions sets i believe set her apart from other exams I have had in the heath care service industry. Thanks you staff and Thank you Doc Stacy Kreger !!!

Have been going here for 10 + years and still so even though I live downtown. The front desk is amazing and Jackie always makes finding your perfect pair of glasses easy and fun.

I was in for an eye exam and new glasses. I was barely there before being called back for the exam. When I was finished with the exam, someone was right there waiting to help me find a new pair of lenses that was covered under my insurance. The staff was very friendly and helpful. They knew what they were doing.