Kresge Eye Institute Southfield

ne of a he'll experience with Doctor Mi. To do a survey you have to go to this office in Southfield, than go to another hospital, follow up to another clinic in Detroit, come back to this clinic for second follow up. Means all over Michigan. The doctor was the rudest I have seen. I will never want to see a doctor like her leaving you in surgery room, (TO THINK ABOUT). Please check before you choose the doctor to trust your eyes. Do not rush and take the first doc is available bc always it's a reason why they're open. The biggest mistake I did coding Dr.Mi operation my eye and confusing me with the decisions for the lenses after a cataract surgery. I learn at the second eye surgery that the lens I have in it wasn't the one I wanted, and as a result she didn't want to gave me the right lens for the second eye.

Excellent customer service. Dr Hassan Tokko is very professional and friendly doctor. He is a good listener. My first appointment with him went very good. All staff were very professional and pleasant as well. I highly recommend

Dr. Gabriel Sosne performed my cataract surgery after visiting 3 other doctors. The other 3 acted too busy to answer all my questions. Dr. Sosne discussed the process, clarified and answered questions and help me decide on a multi-focus lens. I am enjoying fantastic results. I can read, drive, ride my bicycle, do everything, all without the hassle of wearing glasses. If you required cataract surgery, I highly recommend Dr. Sosne.

Excellent customer starting from reception desk to doctor's exam room. I like the text message reminders a few days before the appt! Keeps me aware of my appointments! Love my eye doctor William Lucas Jr. Excellent patient relationships. No rush during my visit. He listens to his patients. His voice is soft and soothing. He goes the extra mile prior to eye surgery to reassure family members in waiting room. "That's my truth and I am sticking to it!"

As much as I love my doctor and believe in his abilities, the visits are very stressful and maddening..the wait time to see Dr Sosne can be as long as an hour or more. If you complain, the support staff and receptionists are all rude and not helpful or informative. I have had to walk out twice in the last year because of not being able to see the doctor after an hour of waiting. I'll give it one more try..then I'm gone for good..there are more doctors out there just as good !

Most disorganized doctor's office or practice that I have ever dealt with. I've spent over two weeks trying to get somebody to contact me to get my daughter's medical history forwarded to a new doctor because these people obviously are not on top of their game. We have an appointment with a new doctor today and yet to have her medical files sent over there for them to review. How disappointing. Also it was recommended that my daughter coming every 3 months for a checkup to monitor changes in her eyes and the last two appointments that we have they had canceled and they failed to contact me and let me know that they cancel the appointment. If you're looking for top service and attention to details and organization, don't go here.

I've been seeing Dr. Giles for 20 years , and he is the most thorough Doctor around . He saved my eye sight , and for that I am so grateful . The staff is wonderful too , making sure you get your appointments scheduled and are taking care of accordingly .

I took my 8 year old son to get his eyes examined yesterday and the wait time was terrible (3 hours) the waiting rooms were filled to capacity and didn't seem to have any COVID guidelines besides wearing a mask. The doctor was very impatient and rough with my son and i was not a fan of his practice or energy. I would recommend taking young children somewhere more pleasant and patient. Particularly a doctor who isn't over 60 and has more patience and enlightened energy.