Kellogg Eye Center

The staff at this office is poorly informed, poorly trained, and otherwise apathetic to research or even glancing at patient charts before an appointment. My child has several neurological concerns including autism, ADHD, and seizures. The medical staff exposed my son to eye drops which in some cases can causes convulsive seizures as well as flashing light eye tests without confirming or, as we found out during the appointment, even checking his chart to see what his seizure triggers are. We raised multiple concerns brought up by his other medical and therapy teams which were met with dismissive attitudes and snap judgement answers with little to no actual investigation or even discussion. This office appears very much to be one with a "get them in and get them out," culture and I truly cannot express my sadness and disappointment with them. If possible, in any way, I would suggest a different opthalmologist.

Unless you have ALL day to waste for a simple eye exam please go somewhere else very bad time management at this office!

Clinic seems to have a scheduling problem. Very long wait times to see the doctor.

The Doctors and staff are always nice and welcoming and they do really well with young kids. The facility is clean and well maintained but it does feel outdated. The only thing keeping me from doing a 5 star is that the waiting room and also the room that you go in to wait for your eyes to dilate, are not really entertaining for a child. They have a very small TV that plays a movie and my 6 year old can hardly see the TV to concentrate on it. They should have some sensory toys or something, especially for kids on the spectrum.

My 20-month-old has been a patient at Kellogg since he was seven months old. From routine check-ups to surgery, Dr. Liles and the staff here have been nothing but exceptional. The intake nurse/assistant always remembers my son and takes great care to make him comfortable. Dr. Liles is so knowledgeable, kind, and patient. We are beyond grateful that we are able to receive care from Dr. Liles and Kellogg!

My wife has a piece of glass stuck in her upper eye lid. Our general doctor sent us to Kellog, we waited a month to get in and drove an hour and a half to get there. She got there and they told her they cannot help her and gave her a normal eye exam without her permission even though she kept reminding them why she was there. A few months go by and post seeing a UM surgeon, they told us we defiantly need to go to Kellog again. I called and they said yes that they can remove the glass, but we need to come SEE THE SAME EYE DOCTOR FOR A REFERRAL. I told her we already came and she said we would need to come a second time for an eye exam for a referral? Which now would he making my wife with glass in her eye waiting up to 6 months to remove it. Super disappointed.

Dr. Kaur is phenomenal. Excellent. But their no drink policy - water only - is intrusive. I came in with a covered, secure coffee only to be asked to leave as it was not water. So now, I wait to finish it, while a family member gets care. They need to focus on eyes and keep their eyes off my cup, unless they're paying for it. Plymouth Road/Kellogg location next time, this is too extra. RIDICULOUS.

I was worried about coming to this location for the first time because of the other reviews but my experience was perfectly pleasant and on par with the Ann Arbor location. Dr. Julia Dalia was efficient and took time to answer my questions thoroughly.